22 Feb 2019 by M. Conzelmann — General Manager
Dear guest, thank you very much for having taken the time to write a review about your stay at the Radisson Blu Hotel. We are happy that you had an enjoyable stay in the beautiful city of Lucerne. From time to time, especially during high season, our lobby can be very crowded. Please be assured that we are taking appropriate measures to address the issues highlighted by you. All our efforts are concentrated in preventing future occurrences. We highly appreciate your honest feedback, and we will use it to consider improvements in the future. Thank you very much for staying with us, it was a pleasure to welcome you as our guest, and we would be delighted to accommodate you again in the future. Kind regards, M. Conzelmann — General Manager
4 Feb 2019 by M. Conzelmann — General Manager
Dear guest, thank you very much for your positive rating about your recent stay! We are very happy that the Radisson Blu with its central location convinced you. Great that you were able to experience one of our Lake View rooms with the beautiful view to Lake Lucerne and the surrounding mountains and that you had an enjoyable stay. In the name of the entire Radisson team I hope, you will carry the best memories of your time in Lucerne, and we are looking forward welcoming you again someday. Kind regards, M. Conzelmann — General Manager
7 Aug 2020 by M. Conzelmann
Dear Guest Thank you so much for the high score! We are very glad to read this great evaluation and we are all very grateful. Positive feedback are aimed to be shared with the team and are motivating us to improve even more our dedication. We are looking forward to welcome you again in a near future. Best Regards M. Conzelmann - General manager
7 Aug 2020 by M. Cozelmann
Cher Anonymous Merci beaucoup pour votre commentaire. Nous sommes très heureux que tous les aspects sont été à votre goût et nous vous remercions pour votre bonne évaluation, em particulier pour la chambre et la location. Tous les commentairs ont comme objectif de comprendre de quelle manière nous pouvons améliorer notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau chez nous pour un prochain séjour à Lucerne. Meilleures Salutations M. Cozelmann - General Manager
7 Aug 2020 by M. Conzelmann
Sehr geehrter Gast Herzlichen Dank für die positive Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt und das Upgrade genossen haben. Wir arbeiten jeden Tag mit Leidenschaft und Einsatz, um alle Wünsche unserer Gäste zu erfüllen. Das Team ist sehr dankbar für den Kommentar und wir würden uns sehr feruen, Sie in Zukunft wieder willkommen heissen zu dürfen. Mit freundlichen Grüssen M. Conzelmann - General Manager
23 Apr 2020 by M. Conzelmann
Sehr geehrter Gast Herzlichen Dank für Ihren Besuch und für das Feedback. Wir verfügen normale Preise, welche in der Schweiz per Standard höher als andern Länder in Europa sind. Ihr Feedback wurde in Betracht gezogen und alle Bewertungen sind uns sehr wichtig, um die Serviceleistung zu optimieren. Wir sind sehr dankbar für die Meinungsäusserung und wir würden uns sehr freuen, Sie in zukunft wieder willkommen heissen zu dürfen. Mit freundlichen Grüssen M. Conzelmann - General Manager
4 Jan 2020 by M. Conzelmann
Dear Guest Thank you for the feedback. The opinion of our valued guests is very important for us and we are thankful for have taken your time completing the survey. We hope to have the opportunity to welcome you again in beautiful Lucerne. Best Regards M. Conzelmann - General Manager
12 Dec 2019 by M. Conzelmann
Dear Guest Thank you for visiting us and thank you for the feedback. We are grateful that you have taken your time writing this review, in fact the opinion of our guests is very important for us, aimed to understand what can be enhanced. We would like to have the opportunity to welcome you again in a near future. Best Regards M. Conzelmann - General Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Radisson Blu Hotel, Lucerne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and vending machine are also featured at the luxury Radisson Blu Hotel, Lucerne. Parking is available for a fee. This 4.5-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Radisson Blu Hotel, Lucerne offers 189 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
LUCE Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness & Fitness. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.