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4.3 out of 5

"Excellent location across the road from Lucerne station. Helpful front desk staff, modern rooms and and good European continental breakfast " More

By a verified traveller on Sun 03 Feb 2019

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Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£140* Per night/room 1 Nov - 2 Nov

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Single Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Waldstaetterhof Swiss Quality Hotel. During your stay, you're just a quick walk from Chapel Bridge. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. Built in 1890, this 3.5-star hotel has 99 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Steps from KKL Lucerne and 5 minutes on foot from Chapel Bridge

Waldstaetterhof Swiss Quality Hotel ratings based on 22 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waldstaetterhof Swiss Quality Hotel

Everyone (13) Couples (3) Business (2) Family (2)
4 out of 5
Excellent location across the road from Lucerne station. Helpful front desk staff, modern rooms and and good European continental breakfast

Posted by on 3 Feb 2019

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Comment from Hotel Management

20 Mar 2019 by The Hotel Waldstätterhof Team

Dear Guest Thank you for giving us your feedback. We are glad to see that you have had a good time in our hotel. We are sending you greetings from Lucerne.

4 out of 5

Posted by on 20 Oct 2019

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5 out of 5

Posted by on 8 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Isabella Tognina Perrey, Ass. Manager

Thank you, dear Guest!

4 out of 5
Der Aufenthalt war während einer Hitzeperiode und es war sehr warm im Haus ohne Klimaanlage. Es wurden aber 2 Ventilatoren aufgestellt, die bereits liefen als wir ankamen, so war es erträglich. Ansonsten war alles top! Für mich sogar eher ein 4* als ein 3* Hotel!

Posted by on 28 Jul 2019

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5 out of 5

Posted by on 16 Apr 2019

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4 out of 5
Die Temperatur im Zimmer war zu hoch und konnte nicht nach unten korrigiert werden.

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Isabella Tognina Perrey, Dir. Assistentin

Guten Tag Danke für Ihre Rückmeldung. Schade, dass Sie uns nicht vor Ort Bescheid gegeben haben, dass die Temperatur im Zimmer zu hoch war, denn die Heizungskörper sind überall einzeln regulierbar. Dürfen wir Ihnen das bei Ihrem nächsten Besuch zeigen? Wir freuen uns darauf! Freundliche Grüsse

5 out of 5

Posted by on 28 Mar 2019

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4 out of 5

Posted by on 16 Mar 2019

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4 out of 5
Preis/Leistung ist absolut ok. Das Badezimmer ist jedoch zu klein.

Posted by , from Uznach on 17 Dec 2018

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4 out of 5

Posted by on 15 Dec 2018

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About the Waldstaetterhof Swiss Quality Hotel

Location Zentralstrasse 4, Lucerne, LU 6004

Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Waldstaetterhof Swiss Quality Hotel also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3.5-star Lucerne hotel is smoke free.

  • 99 guestrooms or units
  • Built in 1890
  • Local cuisine
  • Breakfast available (free)
  • Dining venue
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (68.3 km / 42.4 mi)
  • Train station: Lucerne Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waldstaetterhof Swiss Quality Hotel offers 99 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free local cuisine breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 7:30 AM.

Waldstaetterhof Swiss Quality Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Children staying at the hotel must be confirmed by property staff before booking.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector and a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector and a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waldstaetterhof
  • Waldstaetterhof
  • Waldstaetterhof Hotel
  • Waldstaetterhof Swiss Quality
  • Waldstaetterhof Swiss Quality Hotel
  • Waldstaetterhof Swiss Quality Hotel Lucerne
  • Waldstaetterhof Swiss Quality Lucerne
  • Waldstaetterhof Swiss Quality
  • Waldstaetterhof Swiss Quality Hotel Hotel
  • Waldstaetterhof Swiss Quality Hotel Lucerne
  • Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.