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Family Apartment, 1 Bedroom (Heart of Lugano)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at this apartment building, you're just a quick walk from Parco Ciani. The apartment offers free WiFi and a kitchen.

  • The apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Amenities include multilingual staff and a lift
  • Steps from Parco Ciani and Villa Ciani

Heart of Lugano ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Heart of Lugano

4 out of 5
Super gute Lage. Schönes Appartement mit allem was man braucht.

Posted by on 16 Jun 2022

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Property Features

Heart of Lugano offers its guests multilingual staff and a lift. The front desk is open around the clock. This 4-star Lugano apartment is smoke free.

  • 1 guestroom or unit
  • Staff members are multilingual
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (1.7 km / 1.1 mi)
  • Metro station: Lugano Funicular Station (0.7 km / 0.5 mi)

Room Amenities

Guest accommodation at this apartment offers washers/dryers and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Lugano apartment provides complimentary wireless Internet access. 22-inch flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and fans.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Heating
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 3.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Heart of Lugano

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit/debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • No front desk
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are not provided with hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heart of Lugano Lugano
  • Heart of Lugano Apartment
  • Heart of Lugano Apartment Lugano

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.