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4.0 out of 5

"Have a wonderful stay in this little hotel. Room size is spacious (as a single room with double bed) in European standard with a little balcony overlo ... " More

By Janice C on Sat 12 Jul 2014

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Hotel Description

Our customers tell us they enjoy Hotel Delfino's walkable location. During your stay, you're just a quick walk from Museum of Modern Art. Free WiFi in public areas, a restaurant and a poolside bar are available. Built in 1972, this 3.5-star hotel has 50 rooms over 4 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned rooms with free minibar items, balconies and flat-screen TVs
  • Free WiFi
  • Enjoy regional cuisine and garden views while dining at Restaurant Delfino
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Just a 1-minute drive from Lake Lugano and a few minutes from Swissminiatur
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£75* Per night/room 2 Mar - 3 Mar

Family Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Delfino Suite

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Comfort Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, Balcony, Lake View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Delfino ratings based on 15 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Delfino

Everyone (4) Couples (5) Business (2) Family (2) Other (1)
5 out of 5

Charming little hotel

Have a wonderful stay in this little hotel. Room size is spacious (as a single room with double bed) in European standard with a little balcony overlooking a little bit of the lake. Breakfast (included in the room rate) is served in the restaurant in buffet setting with a variety of chooses (cheese, cold cut, boiled egg, bread, fresh fruit salad, etc.) and the restaurant also serves lunch and dinner with good service! Though the hotel is not located within Lugano city centre it is still reachable by 20 min walk or bus #2 with bus station right outside the hotel (bus #2 passing the Lugano train station before arriving at the city centre). The hotel is located in the Paradiso area where funicular station to Mount San Salvatore is within 10 min walk from the hotel. Also there are 2 supermarkets within 5 min walk from the hotel. Lastly, there IS free wifi within the hotel and staff are very friendly and helpful at the reception! I always asked for their advice every morning on where to visit for the day and they always gave me detailed explanation and of cos with the help of shelves of travel leaflet right in front of the reception! Definitely recommend this hotel to everyone who wants to visit Lugano and the Ticino region!

Posted by on 12 Jul 2014

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4 out of 5
Die Freundlichkeit der Menschen war beeindruckend.

Posted by on 29 Jan 2020

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4 out of 5

Posted by on 10 Jan 2020

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5 out of 5

Posted by on 30 Sep 2019

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Comment from Hotel Management

5 Oct 2019 by Team Reception

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Reception Hotel Delfino Lugano backoffice@hoteldelfinolugano.ch

4 out of 5

Posted by on 9 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by TeamReception

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Reception Hotel Delfino Lugano backoffice@hoteldelfinolugano.ch

5 out of 5
Zimmer waren sehr sauber gerne wieder. Das Personal könnte freundlicher sein.

Posted by on 13 Jul 2019

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5 out of 5
J au trouvé l hôtel top, l emplacement super pas loin du centre, personnel et service super.

Posted by on 3 Jul 2019

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4 out of 5
Wie viele Hotels in Lugano ist dieses Hotel in die Jahre gekommen. Nichtsdestotrotz funktionelle Einrichtung und großzügige Dusche. Praktisch ist der Balkon für jedes Zimmer und die Parkplätze.

Posted by on 21 Mar 2019

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Comment from Hotel Management

24 Mar 2019 by Petra Schnellmann, Sales & Marketing

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen aus Lugano, Hotel Delfino Lugano

4 out of 5

Posted by on 16 Mar 2019

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Comment from Hotel Management

17 Apr 2019 by Petra Schnellmann, Sales & Marketing

Dear Guest, Thank you for the great review of our hotel and to share it on the web! We are glad that you enjoyed your stay and we hope to welcome you again very soon. Greetings from Lugano :-) Hotel Delfino Lugano

4 out of 5

Preis/Leistung top

Pros: Die Lage ist super, gerade wenn man kein Auto hat. Die Busstation liegt vor dem Hotel und die Schiffstation Paradiso erreicht man rasch zu Fuss.
Cons: Pool öfter reinigen und Zimmer besser saugen.
Für ein 3-Sterne-Haus absolut in Ordnung. Das Personal macht von der Rezeption über die Bedienung im Restaurant und das Putzteam bis hin zum Geschäftsführer einen guten Job und ist stets freundlich. Dadurch fühlt man sich jederzeit willkommen. Deutsch wird problemlos verstanden. Der Pool dürfte etwas sauberer sein und die Teppiche in den Zimmern sollte man öfter und besser saugen. Ansonsten fiel uns kein Mangel auf. Frühstück ist in Ordnung, da findet jeder etwas - sogar Glutenallergiker und Lactoseintolerante. Den Strassenverkehr hört man bei offenem Fenster, wir haben aber trotzdem gut geschlafen. Hinweis zum Pool: Der ist zwar bis 19 Uhr geöffnet, liegt am Abend aber im Schatten, sodass es kühl werden kann. Andrerseits kann das je nach Temperaturen auch ein Vorteil sein. Zimmertipp: Zimmer mit seitlichem Seeblick würden wir weiterempfehlen. Allerdings ist der sehr kleine Balkon nichts, wo man länger verweilen möchte.

Posted by on 8 Sep 2016

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Comment from Hotel Management

11 Oct 2016 by Patrick Gerber, Hotel Manager

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen! Mit freundlichen Grüßen, Hotel Delfino Lugano Patrick Gerber, Hotel Manager

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A 24-hour business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Delfino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This Mediterranean Lugano hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 1972
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5 km / 3.1 mi)
  • Train station: Lugano-Paradiso (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Delfino offers 50 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2013.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Restaurant Delfino – This poolside restaurant specialises in regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hot springs nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM.
If you are planning to arrive after 10:30 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 10:30 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.00 per night.
  • Cots (infant beds) are available for CHF 20.00 per night.

Pets

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • Service animals are exempt from fees/restrictions
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.55 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 70.00 per vehicle (roundtrip)
  • Self-parking fee: CHF 18 per day
  • Extended parking fee: CHF 18 per night
  • Pet fee: CHF 25 per pet, per stay
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-in fee for check-in after 10:30 PM (amount varies)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Crib (infant bed) fee: CHF 20.00 per night
  • Rollaway bed fee: CHF 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Delfino Lugano
  • Hotel Delfino Lugano
  • Delfino Hotel Lugano
  • Hotel Delfino Hotel
  • Hotel Delfino Lugano
  • Hotel Delfino Hotel Lugano

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.