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4.0 out of 5

"Have a wonderful stay in this little hotel. Room size is spacious (as a single room with double bed) in European standard with a little balcony overlo ... " More

By Janice C on Sat 12 Jul 2014

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Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£134* Per night/room 27 Jun - 28 Jun

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Delfino Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Panoramic Double Room, Balcony, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Hotel Delfino's walkable location. During your stay, you're just a quick walk from Lake Lugano. Free WiFi in public areas, a restaurant and a poolside bar are available. Built in 1972, this 3.5-star hotel has 50 rooms over 4 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned rooms with free minibar items, balconies and flat-screen TVs
  • Free WiFi
  • Enjoy regional cuisine and garden views while dining at Restaurant Delfino
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • 8 minutes by foot from Lake Lugano and a 5-minute drive from Swissminiatur
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Hotel Delfino ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Delfino

Everyone (12) Couples (9) Business (2) Family (4) Other (1)
3 out of 5

Posted by on 23 Aug 2020

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Comment from Hotel Management

22 Sep 2020 by Federico Haas, Owner

Thank you for your rewiew.

5 out of 5

Charming little hotel

Have a wonderful stay in this little hotel. Room size is spacious (as a single room with double bed) in European standard with a little balcony overlooking a little bit of the lake. Breakfast (included in the room rate) is served in the restaurant in buffet setting with a variety of chooses (cheese, cold cut, boiled egg, bread, fresh fruit salad, etc.) and the restaurant also serves lunch and dinner with good service! Though the hotel is not located within Lugano city centre it is still reachable by 20 min walk or bus #2 with bus station right outside the hotel (bus #2 passing the Lugano train station before arriving at the city centre). The hotel is located in the Paradiso area where funicular station to Mount San Salvatore is within 10 min walk from the hotel. Also there are 2 supermarkets within 5 min walk from the hotel. Lastly, there IS free wifi within the hotel and staff are very friendly and helpful at the reception! I always asked for their advice every morning on where to visit for the day and they always gave me detailed explanation and of cos with the help of shelves of travel leaflet right in front of the reception! Definitely recommend this hotel to everyone who wants to visit Lugano and the Ticino region!

Posted by on 12 Jul 2014

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4 out of 5
Le personnel est très agréable et disponible. La cuisine du restaurant est très bien effectuée. Je conserve l’adresse pour mes futures vacances 😃.

Posted by on 6 Jun 2021

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Comment from Hotel Management

12 Jun 2021 by Federico

Milles Merci por l'avis flatteur. Arrivederci al Delfino

4 out of 5
Das Zimmer war weniger toll. Lage und Ausstattung könnte besser sein. Personal sehr freundlich!

Posted by on 29 May 2021

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Comment from Hotel Management

14 Jun 2021 by Federico Haas, Proprietario

Danke für Ihr Feed Back, das nächste Mal fragen Sie nach den Panorama Zimmer mit direktem Seeblick; tolle Lage!

5 out of 5
Sehr gute lage, gute bedienung, schönes hotel, gute küche

Posted by on 2 May 2021

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Comment from Hotel Management

14 Jun 2021 by Federico Haas, Proprietario

Danke für die Blumen :) Arrivederci al Delfino!

4 out of 5

Posted by on 24 Apr 2021

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Comment from Hotel Management

14 Jun 2021 by Federico Haas, Proprietario

Grazie Mille! Arrivederci al Delfino

4 out of 5
Zimmer mit Seeblick Freundliches Personal Gute Klimaanlage Gute Lage, zwischen Zentrum Lugano und Paradiso Mediterrane Poolanlage Frühstücksmögkichkeit am Pool - Zimmer (und ganzes Hotel) leider schon sehr ind sichtbar in die Jahre gekommen - Bescheidenes Frühstücksbuffett

Posted by , from Zürich on 27 Aug 2020

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Comment from Hotel Management

22 Sep 2020 by Federico Haas, Proprietario

Danke für die gute Bewertung Ihres Aufenthaltes im Delfino. Wir sind froh dass Sie das Frühstück und die Pool-Anlage geniesessen konnten. Herzlichst,

4 out of 5

Posted by on 23 Aug 2020

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Comment from Hotel Management

22 Sep 2020 by Federico Haas, Owner

Thank you for your time to rewiew your stay in Lugano. Come again!

4 out of 5

Posted by on 9 Aug 2020

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Comment from Hotel Management

22 Sep 2020 by Federico Haas, Owner

Thank you for your good comment on your stay here at the Delfino. Kind regards,

4 out of 5
Das Zimmer war sehr gemütlich eingerichtet und sehr sauber. Es ist eine ruhige Lage, etwas oberhalb vom Zentrum, aber nicht zu weit weg man kann gut zu Fuss gehen (ca. 15min).

Posted by on 27 Jul 2020

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Comment from Hotel Management

31 Jul 2020 by Federico Haas, Proprietario

Hallo aus Lugano und Danke für die Blumen :). Gerne begrüssen wir Sie beim nächsten Mal mit einem herzlichen "bentornati al Delfino".

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A 24-hour business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Delfino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This Mediterranean Lugano hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 1972
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5 km / 3.1 mi)
  • Train station: Lugano-Paradiso (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Delfino offers 50 forms of accommodation with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2013.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Restaurant Delfino – This poolside restaurant specialises in regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge on Tuesday, Wednesday, Thursday, Friday and Saturday. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hot springs nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Hot stone massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-9:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 20.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Pet Policy

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.55 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 70.00 per vehicle (roundtrip)
  • Self-parking fee: CHF 18 per day
  • Extended parking fee: CHF 18 per night
  • Pet fee: CHF 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 20.0 per night
  • Hosted evening meal: CHF 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Delfino Lugano
  • Hotel Delfino Lugano
  • Delfino Hotel Lugano
  • Hotel Delfino Hotel
  • Hotel Delfino Lugano
  • Hotel Delfino Hotel Lugano

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.