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4.7 out of 5

"We were greated at the airport by the complimentary shuttle provided by the hotel which was great. Arriving at the hotel the service was execptional. ... " More

By TINA A. on Sat 19 Sep 2015

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£326* Per night/room 20 Jun - 21 Jun

Palace Deluxe Single Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Superior Palace Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite Palace, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite Palace, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Splendide Royal's great location. During your stay, you're just a quick walk from Lake Lugano. Free WiFi in public areas, a free round-trip airport shuttle and 2 restaurants are available. This 5-star hotel has 93 rooms over 7 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Veranda
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, body scrubs or massages at Splendide Lifestyle
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Lake Lugano and 7 minutes from Swissminiatur
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Splendide Royal ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Splendide Royal

Everyone (9) Couples (4) Family (2)
5 out of 5

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 30 May 2019

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5 out of 5

romantic trip

We were greated at the airport by the complimentary shuttle provided by the hotel which was great. Arriving at the hotel the service was execptional. The hotel was more than we expected. All the staff were first class. will definatley go back there.

Posted by on 19 Sep 2015

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5 out of 5

Posted by on 7 Jun 2021

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5 out of 5

Posted by on 18 Sep 2020

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5 out of 5

Posted by on 2 Aug 2020

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5 out of 5
Super hôtel, service clientèle performent et sympatique

Posted by , from Berne on 2 Aug 2020

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2 out of 5
kommten um halb 4 ins zimmer obwohl steht das man um 2 einchecken kann.. beim frühstücken halbe stunde gewartet bis man bestellen konnte ... hälfte vergessen zu bringen

Posted by , from st gallen on 22 Jun 2020

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5 out of 5
Hervorragend. Komme wieder. Extrem freundliches Personal

Posted by on 13 Nov 2019

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5 out of 5
War alles wunderbar,, Freundliche personal, tolles Lage, ausgezeichnet Sauberkeit, Restaurants Preisvergleich, über die Grenze.

Posted by on 19 Mar 2019

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Property Features

Hotel Splendide Royal offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Splendide Royal. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 5-star Lugano hotel is smoke free.

  • 93 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5.7 km / 3.5 mi)
  • Train station: Lugano-Paradiso (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Splendide Royal offers 93 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's dressing gowns
  • Children's slippers

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

La Veranda – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.

I Due Sud – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Waterskiing nearby
  • Casino nearby
  • Sailing nearby

Spa Services

Splendide Lifestyle has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Pet Policy

  • Pets: CHF 30.00 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless checkout is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 40.00 per person (approximately)
  • Self-parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Splendide
  • Hotel Splendide Royal
  • Hotel Splendide Royal Lugano
  • Royal Splendide
  • Splendide Hotel
  • Splendide Royal Hotel
  • Splendide Royal Lugano
  • Splendide Royal
  • Hotel Splendide Royal Hotel
  • Hotel Splendide Royal Lugano
  • Hotel Splendide Royal Hotel Lugano

You should know

  • Hotel Splendide Royal offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.