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"The staff is very helpful and super friendly. The location is close enough to walk to the center or to the lake. They gave a card for free public tran ... " More

By a verified traveller on Sun 04 Aug 2019

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Queen Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£61* Per night/room 7 Nov - 8 Nov

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Studio, Multiple Beds

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 7 Max

Classic Triple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 3 Max

Classic Single Room, 1 Single Bed, Lake View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the public transport around Lugano Center GuestHouse. During your stay, you're just a quick walk from Museum of Modern Art. Enjoy features like free WiFi in public areas, plus dry cleaning service and train station drop-off service (surcharge). Built in 1932, this 2.5-star guesthouse has 43 rooms over 4 floors. All rooms offer free WiFi and kitchenettes.

  • Air-conditioned rooms with kitchenettes, washers/dryers and fridges
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 5-minute walk from Museum of Modern Art and 8 minutes on foot from Lake Lugano
  • Shopping centre, railway station and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Lugano Center GuestHouse ratings based on 33 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lugano Center GuestHouse

Everyone (22) Couples (5) Family (5)
5 out of 5
The staff is very helpful and super friendly. The location is close enough to walk to the center or to the lake. They gave a card for free public transport for buses and trains that was very convenient. Not a fancy hotel but great for hiking or sightseeing.

Posted by on 4 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by andrea

Great Guest thanks a lot and we are glad that you have had a nice stay in our guesthouse in lugano

5 out of 5
Freundliches Personal. Es war alles wie reserviert

Posted by on 30 Aug 2021

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Comment from Hotel Management

2 Sep 2021 by Vadim - Reception

Jamie, thank you for your kind feedback :-)

4 out of 5
Es ist sauber und relativ zentral gelegen

Posted by on 29 May 2021

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Comment from Hotel Management

29 May 2021 by andrea

thanks a lot form the guesthouse

2 out of 5

Posted by on 23 Sep 2020

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Comment from Hotel Management

24 Sep 2020 by andrea

grazie cliente anomino :-)

3 out of 5

Posted by on 6 Sep 2020

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Comment from Hotel Management

7 Sep 2020 by Vadim - Reception

Dear Anonymous, thank you for your feedback, although it would have been more useful to know who are you and what didn't satisfy you. Kind regards.

2 out of 5
Das GuestHouse ist gut gelegen und man erreicht es zu Fuss und auch mit dem Bus einfach. Der Eingangsbereich ist sehr modern gestaltet. Es ist schade, dass nicht alle Mitarbeiter gutes Englisch sprechen. Ausserdem war das Zimmer nicht wirklich sauber und wird auch nur gegen Aufpreis täglich gereinigt. Die Parksituation ist sehr ungünstig, das Guest House verfügt über keine eigenen Parkplätze, weshalb wir für 4 Tage noch zusätzlich 100CHF für ein Parkhaus 10min Gehweg entferntes Parkhaus zahlen mussten.

Posted by on 17 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Andrea

lieber gast anomino. Was beschrieben wird, hat nichts Seltsames oder Unterschiedliches zu dem, was in den Informationen auf dem Kanal, in dem Sie gebucht haben, sowie zu den Informationen, die Sie zum Zeitpunkt der Buchung erhalten (vorausgesetzt, Sie haben es gelesen), sowie zu den Informationen, die Sie vor Ihrer Ankunft über unsere Website erhalten, vorhanden ist Willkommens-Mail Danke, dass Sie unter uns sind

4 out of 5
Superes Personal! Nicht weit von Lac Lugano entfernt, die Parkplätze sind bisschen schwierig zu finden und die Dusche etwas klein aber fur den Preis kann man nichts sagen !

Posted by on 3 Aug 2020

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Comment from Hotel Management

3 Aug 2020 by Vadim - Reception

Dear, thank you, your feedback is very important for us. Kind regards.

4 out of 5

Posted by on 26 Jul 2020

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Comment from Hotel Management

26 Jul 2020 by Andrea

danke for the nice points

3 out of 5
Gute Lage, freundliches Personal, unkomplizierter Check-In.

Posted by , from Zürich on 24 Jul 2020

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Comment from Hotel Management

24 Jul 2020 by Vadim - Reception

Your feedback is important for us. Kind regards.

4 out of 5
We were upgraded to a bigger room, which was nice. However, the room (floor, bathroom, shower) was not that clean. We had an ants problem that we signalled when we left and they apologised.

Posted by , from Bulle on 18 Jul 2020

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Comment from Hotel Management

18 Jul 2020 by Vadim - Reception

Dear, thank you for the review, it will be useful for us to improve our service. Kind regards.

About the Lugano Center GuestHouse

Location 2 Via Silvio Calloni, Lugano, 6900

Property Features

As a guest of Lugano Center GuestHouse, you'll find tour or ticket assistance, vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. An area shuttle and a train station drop-off service are available for a fee. The business-friendly Lugano Center GuestHouse also features laundry facilities, dry cleaning/laundry services, and limo service. A complete renovation of Lugano Center GuestHouse was completed in December 2017. This Lugano guest house is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Built in 1932
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby , Offsite parking reservations required

Transport

  • Train station: Lugano-Paradiso (1 km / 0.6 mi)
  • Property shuttles: Area shuttle, train station pick-up, and shopping centre shuttle

Room Amenities

Lugano Center GuestHouse offers 43 forms of accommodation with washers/dryers and a safe. Kitchenettes offer fridges, hobs, microwaves and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Lugano guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • In-room kitchenette
  • Washer and dryer
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 9:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25.0 per day.
  • Cots (infant beds) are available for CHF 10.0 per day.

Pet Policy

  • Pets: CHF 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds

This property accepts Visa, Mastercard, Diners Club and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Diners Club and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Contactless checkout is available.

  • Property is cleaned with disinfectant
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.55 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cleaning/housekeeping/linen fee: CHF 12 per day
  • Kitchen/kitchenette fee: CHF 25 per stay
  • Crib (infant bed) fee: CHF 10.0 per day
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lugano Center
  • Lugano Center GuestHouse Lugano
  • Lugano Center GuestHouse Guesthouse
  • Lugano Center GuestHouse Guesthouse Lugano
  • Lugano Center
  • Lugano Center GuestHouse Lugano
  • Lugano Center GuestHouse Guesthouse Lugano
  • Lugano Center GuestHouse Guesthouse

You should know

  • Lugano Center GuestHouse offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.