Well I can't say I'm happy. I had to cancel this trip 5 days beforehand due to family illness. OK the rules dictate I lose everything as a result. Requested some kind of goodwill credit against a future retimed trip - silence. I appreciate rules are rules but it is still painful watching my $570 go straight to the owner's bottom line.
- LAC Lugano Arte e Cultura
- 3 min walk
- Piazza della Riforma
- 4 min walk
- Santa Maria degli Angeli
- 11 min walk
- Milan (MXP-Malpensa Intl.)
- 58 min drive
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About this area
Splendori Suite is located in Lugano. Funicolare Monte Brè - Cassarate Station and Sci Club Cunardo are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Swissminiatur and Alprose Chocolate Factory. Our guests appreciate the bed & breakfast's quiet location.
- LAC Lugano Arte e Cultura - 3 min walk
- Piazza della Riforma - 4 min walk
- Villa Ciani - 9 min walk
- Parco Ciani - 10 min walk
- Santa Maria degli Angeli - 11 min walk
- Lugano Station - 9 min walk
- Lugano Funicular Station - 9 min walk
- Lugano (LUG-Agno) - 7 min drive
About this property
Food and drink
- Disliked: Amenities
The location was excellent, but the room was booked for three people, and was only prepared for two. The sofar bed was not made up, and there were no pillowcases for the extra bed. There were only two towels for showering in the bathroom, and many of the toiletries were only partially filled, as though the previous guest had already used some and they were not replaced. There was an odor of sewer in the bathroom as well. I recieved prompt replies when I requested help from the staff, but communication was only via messaging, and I never saw an actual staff member. The staff member who was helping me was tied up in meetings for most of the day, and was therefore only able to bring me what I needed a few hours after my initial contact.