23 Jul 2019 by GM
Dear Valued Guest, thank you for taking the time to review our hotel your feedback is invaluable to us. Its clear that we didn't live up to your full expectations and for this we would like to offer our sincere apologies. I have taken serious note of your all your concerns and have shared them with my team in-house and I can assure you we will work at making improvements. We know that this will not compensate your poor experience with us but we hope you will accept our apology with the sincerity it is intended. We hope to welcome you back to our hotel in the near future so that we may leave a more positive impression on you. Best regards Johan Klang General Manager
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Radisson Blu Hotel Lusaka offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5402 square feet (502 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Radisson Blu Hotel Lusaka. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Lusaka hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free long-term parking , Free self parking
Radisson Blu Hotel Lusaka offers 142 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Chuma Grill – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Chuma Grill Bar – On-site bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. The host will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property does not have a front desk. The host will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.