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"Excellent value for money accommodation and bar/restaurant food and beverage. " More

By a verified traveller on Thu 07 Nov 2019

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at OYO The Chiltern Hotel. During your stay, you'll be close to ZSL Whipsnade Zoo. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 97 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, room service and free toiletries
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the size of the guestrooms and the bar
  • 5 minutes by car from University of Bedfordshire and 7 minutes from Stockwood Discovery Centre

Standard Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£52* Per night/room 21 Jun - 22 Jun

Superior Triple Room, Multiple Beds

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Chiltern Hotel, Luton Airport ratings based on 10 verified reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Chiltern Hotel, Luton Airport

Everyone (4) Couples (4) Family (1) Other (1)
2 out of 5
Very dirty in the room, hair in bath and in bed, Bits of food on the floor, dirt up shower walls and over bathroom cabinet, Wet toilet roll. Shower had one setting of scalding, radiator broken so stuck on maximum temperature so the room was like a sauna It looked like the room had been repainted at one point but around some furniture and the tv - very odd. When walking down the corridor to the room there is a very obvious smell of sewage which the hotel is trying to mask with plug in air fresheners wi thOur success. I wouldn’t stay here again

Posted by on 18 Mar 2020

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Comment from Hotel Management

21 Mar 2020 by Ammy

Hi, We are sorry for the inconvenience. Do not worry we have highlighted this to the concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience soon. Regards, Ryan

5 out of 5

Posted by on 7 Dec 2019

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Comment from Hotel Management

7 Dec 2019 by Ammy

Hey, Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Ammy.

4 out of 5
Excellent value for money accommodation and bar/restaurant food and beverage.

Posted by on 7 Nov 2019

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Comment from Hotel Management

7 Nov 2019 by Ammy

Hey, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Ammy.

5 out of 5
Character property. Could do with sprucing up but perfectly clean and a very comfortable bed! Would use again.

Posted by on 19 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by Ammy

Thank you for rating us with such awesome words. We’ll strive to keep up with your expectations always. Regards, Ammy.

5 out of 5
all ok will use again ideal for both luton &dunstable and close to m1

Posted by on 15 May 2019

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1 out of 5
Room I was in, not cleaned properly...Only one small uplighter above bathroom door worked, room was in near darkness....I told reception, she didn't seem bothered, said she'd send someone up to look, no one showed. I left hotel, without staying 2nd night

Posted by on 7 Dec 2018

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3 out of 5
Satisfactory overall, but disappointed with the room.the AC wasn't working correctly even at 19c the room was hot n stuffy, besides being dusty. Had booked a double bedroom for 3 of us, Mrs, my lil kiddo and myself and we got twin bed. Although we booked it online the hotel wasn't aware of booking until we arrived.luckily they had rooms available which was a relief. And the breakfast was sub standard.

Posted by on 21 May 2018

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1 out of 5

Terrible

Pros: Nothing
Cons: Everything
The hotel is very run down the room was not clean there were hairs everywhere.I will not stay there again.

Posted by on 16 Mar 2017

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1 out of 5

Needs to use bleach in the bathroom

Found the hotel eventually outside of Luton (Dunstable) the bath & toilet were filthy some of the reception staff I found I bit rude had problems with the bath as it was plumbed properly wasn't happy there so cut my stay by 2 days

Posted by on 28 Apr 2013

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1 out of 5
kein Warmwasser in Dusche. Zimmer musste gewechselt werden. Kein Entgegenkommen oder Entschuldigung in jeglicher Form. Personal sehr unfreundlich. Keine britischen Manieren, sondern indische und afrikanische Manieren. Englisch ist Fremdsprache. Hotel ist bautechnisch in sehr schlechtem Zustand. Fenster fallen aus den Rahmen und Wände in den Zimmern und Gängen sind am zerfallen. Hotel nicht empfehlenswert.

Posted by on 13 May 2019

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About the Chiltern Hotel, Luton Airport

Location Waller Avenue, Luton, England LU4 9RU

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and dry cleaning/laundry services are also featured at the business-friendly OYO The Chiltern Hotel. Self parking is free. This 3-star Luton hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LTN-Luton) (11.3 km / 7 mi)
  • Train station: Leagrave Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

OYO The Chiltern Hotel offers 97 forms of accommodation with free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This Luton hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining
  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Chiltern Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at OYO The Chiltern Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chiltern Hotel
  • Chiltern Hotel Luton
  • Chiltern Luton
  • Hotel Chiltern
  • OYO The Chiltern Hotel Hotel
  • OYO The Chiltern Hotel Luton
  • Chiltern Hotel Luton Airport
  • OYO The Chiltern Hotel Hotel Luton

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.