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4.3 out of 5

"Positive: Good room with nice, comfortable bed Negative: Surly front desk staff, plodding restaurant staff, NO SHUTTLE TO AIRPORT so had to pay £10 f ... " More

By a verified traveller on Sat 16 Oct 2021

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Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
£78* Per night/room 21 Jul - 22 Jul

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Courtyard by Marriott Luton Airport. During your stay, you'll be within walking distance of University of Bedfordshire. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy international cuisine while dining at The Kitchen & Bar
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include newspapers, a front-desk safe and a business centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and overall comfort
  • 12.9 mi (20.8 km) from ZSL Whipsnade Zoo and 14.1 mi (22.7 km) from Wrest Park
  • Train station pick-up, train station drop-off and local-area shuttle service available for a fee
  • Pets welcome for a fee

Courtyard by Marriott Luton Airport ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Luton Airport

Everyone (8) Couples (2) Family (3)
5 out of 5

Posted by on 21 Nov 2021

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3 out of 5
Positive: Good room with nice, comfortable bed Negative: Surly front desk staff, plodding restaurant staff, NO SHUTTLE TO AIRPORT so had to pay £10 for a very short trip.

Posted by , from Jongny on 16 Oct 2021

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Comment from Hotel Management

24 Oct 2021 by Tyrone - Operations Manager

Hello Alexander, Thank you for your stay and review. We are pleased you really enjoyed your stay, I have discussed your comments with the relevant departments to ensure that this does not happen again. I look forward to welcoming you to the hotel again soon kind regards, Tyrone Operations Manager

5 out of 5
Room was clean and spacious. Large tv. Didn’t hear too much noise from other rooms. If I had to be picky I would have asked for more choice of herbal teas and complimentary water bottles.

Posted by on 11 Oct 2021

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Comment from Hotel Management

14 Oct 2021 by Tyrone - Operations Manager

Hello Dionne, Thank you for your review, we will certainly look into your comments. We look forward to seeing you again soon

4 out of 5
The property confitions are very good. Very comfortable room. I strongly recomand it.

Posted by on 20 Sep 2021

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Comment from Hotel Management

6 Oct 2021 by Tyrone - Operations Manager

Hey Migena, thank you for your lovely review, we are so happy you found us comfortable! We look forward to seeing you again soon so we can get a 5/5 review!!

4 out of 5
New property, nice and clean room. Courteous staff. Did not find an hairdryer in my room so it was not very pleasant. Airport is 15 minute walking from the hotel. Gym was small but well kept. Good value for money

Posted by on 22 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Mohammed

Dear Guest Many thanks for choosing to stay with us and taking the time to give us your feedback Whilst I was glad to read that you found the hotel clean and "good value for money", I am very sorry about the missing hair dryer in your room. Please accept my sincere apologies for any inconvenience caused. I do trust that we will be able to welcome you back to the hotel very soon for a far superior experience Kind regards Mohammed Azam General Manager

2 out of 5
Really nice hotel, but either ebookers or Marriot messed up and we didn't have breakfast included in the price!

Posted by on 22 Sep 2019

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5 out of 5

Posted by on 14 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Mohammed

Dear Guest Thank you for choosing the Courtyard Luton Airport for your recent travels to London - Luton. Thank you for the high scores and we are delighted that you enjoyed your stay. Thank you, once again, for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely Mohammed Azam General Manager

5 out of 5
Hotel was great. Luckily they had a room for me as my booking via ebookers was not received.

Posted by on 23 Jul 2019

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Comment from Hotel Management

14 Aug 2019 by Mohammed

Dear Guest Thank you for choosing the Courtyard Luton Airport for your recent travels to London - Luton. Thank you for the high scores and your kind comments. The team and I were delighted to read such positive feedback and glad that we could be of help Thanks for your recommendations and making us your choice of hotel in the area. Thank you, once again, for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely Mohammed Azam General Manager

5 out of 5

Posted by on 24 Jun 2019

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5 out of 5
Quiet great rooms nice bar great parking 2mins from airport

Posted by on 2 Jun 2019

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About the Courtyard by Marriott Luton Airport

Location Airport Way, Luton, England LU2 9LF

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A health club, multilingual staff, and laundry facilities are also featured at the business-friendly Courtyard by Marriott Luton Airport. An area shuttle within 10 meters, a train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available. This 3.5-star Luton hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 7 levels
  • 74 sq. m of conference space
  • Built in 2018
  • Dining venue
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Luton Airport Pkwy Station (2.5 km / 1.5 mi)
  • Property shuttles: Area shuttle within 10 meters and train station pick-up available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Luton Airport offers 250 accommodations with minibars and a safe. 55-inch LCD televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • LCD television
  • Digital channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:30 AM.

The Kitchen & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Courtyard by Marriott Luton Airport offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 11.00 per person (approximately)
  • Self-parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Luton Airport Hotel
  • Courtyard Marriott Luton Airport
  • Courtyard Marriott Luton Airport Hotel
  • Hotel Courtyard by Marriott Luton Airport Luton
  • Luton Courtyard by Marriott Luton Airport Hotel
  • Hotel Courtyard by Marriott Luton Airport
  • Courtyard by Marriott Luton Airport Luton
  • Courtyard Marriott Hotel
  • Courtyard Marriott
  • Courtyard Marriott Luton
  • Courtyard By Marriott Luton
  • Courtyard by Marriott Luton Airport Hotel
  • Courtyard by Marriott Luton Airport Luton
  • Courtyard by Marriott Luton Airport Hotel Luton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.