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4.0 out of 5

"Excellent value for money. Helpful, friendly staff, comfy bed and pillow " More

By a verified traveller on Wed 04 Mar 2020

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall value at ibis budget Luton Airport. During your stay, you'll be within walking distance of University of Bedfordshire. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 5.3 mi (8.5 km) from Hertfordshire County Showground and 11.3 mi (18.2 km) from Knebworth House
  • Pets welcome for a fee

ibis budget Luton Airport ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis budget Luton Airport

Everyone (8) Couples (4) Family (5)
5 out of 5
Excellent value for money. Helpful, friendly staff, comfy bed and pillow

Posted by on 4 Mar 2020

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4 out of 5

Posted by on 5 Feb 2020

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5 out of 5
Lovely staff nothing too much trouble, clean, exceptionally comfortable bed. Had a room issue solved immediately!

Posted by on 27 Sep 2019

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Comment from Hotel Management

7 Oct 2019 by Hira

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

4 out of 5
Perfect location for Luton Airport, took all the hassle out of early morning departure. Basically you get what you pay for. No frills, budget hotel. The Savoy it is not. Rooms are small but functional. For one night vfm stopover I highly recommend it.

Posted by on 20 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Hira

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

5 out of 5
Clean and value for money. Just a15 minute uphill walk to the terminal building

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Hira

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hira

1 out of 5
When we got into the room for the first time we saw long hair on the floor, urine Staines on the toilet seat with pubic hair inside the toilet bowl, a plastic bag wrapped around the smoke detector and a used soap bar in the shower. Unacceptable and disgusting.

Posted by on 9 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Valentina

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valentina

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

19 May 2019 by Valentina

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina

4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Sherif

Thank you for your review

1 out of 5
Overall disappointing hotel and experience. But local was good. 5 min drive to Luton airport

Posted by on 17 Mar 2019

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Comment from Hotel Management

23 Mar 2019 by Valentina

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valentina

4 out of 5
Staff were very polite and helpful. The room was clean (apart from a hair in the sink) and it was comfortable. The only downside was how cold it was. I did put the heating on but it took very long to come on. I also pre-paid for breakfast not realising it was only a continental option, and noticed that it was cheaper to pay for at the hotel!

Posted by on 15 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by Reception team

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexanda

About the ibis budget Luton Airport

Location Airport Way, Luton, England LU2 9DQ

Renovations + Closures

This property is closed from 6 September 2021 to 31 August 2022 (dates subject to change).

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the eco-friendly ibis budget Luton Airport. For a fee, parking is available. This 3-star Luton hotel is smoke free.

  • 134 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Luton Airport Pkwy Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis budget Luton Airport offers 134 air-conditioned accommodations, with blackout curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. This Luton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 4 AM to 10 AM.

Ibis budget Luton Airport has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 5.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 5.5 for adults and GBP 2.95 for children (approximately)
  • Self-parking fee: GBP 10 per day
  • Pet fee: GBP 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Luton Airport Hotel
  • ibis budget Luton Hotel
  • Ibis Budget Luton Luton
  • ibis budget Luton Airport Hotel
  • ibis budget Luton Airport Luton
  • ibis budget Luton Airport Hotel Luton

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.