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"free english or continental breakfast, free good wifi in rooms, free unlimited coffee, tea or choc 24\7 excellent location in town centre, adjacent t ... " More

By a verified traveller on Fri 08 Dec 2017

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Hotel Description

Our customers tell us they enjoy Thistle Express London Luton's good location. During your stay, you're just a quick walk from University of Bedfordshire. Features include free breakfast and free WiFi in public areas, plus a bar. This 3-star hotel has 152 rooms. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, free toiletries and desks
  • Free hot/cold buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests speak favourably about the bar and the WiFi
  • Just a 2-minute drive from University of Bedfordshire and 8 minutes from Hertfordshire County Showground

Express Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£35* Per night/room 6 Oct - 7 Oct

Express Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Express Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Thistle Express London Luton ratings based on 18 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thistle Express London Luton

Everyone (16) Couples (1)
4 out of 5

Posted by on 28 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by Guest Experience Manager

Good morning. Thank you for your review. We are looking forward to receiving you back anytime. Kind regards, Andrei

3 out of 5
1st impressions were great and this continued until bedtime. Why in this modern day would a new hotel not fit soft close hinges to corridor doors. Massively loud banging doors all night long meant hardly any sleep, so disappointing.

Posted by on 10 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Mathieu

Dear Guest, Thank you for you recent stay and for taking the time to share your experience with us. The hotel was built in the 70's and all of the room were refurbished in 2017. Be reassured that we are looking in installing soft closing system in all bedrooms in order to improve the quality of our customer's sleep. I hope to welcome you back as I am confident that once install you can have an amazing experience

5 out of 5

Posted by on 10 May 2019

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Comment from Hotel Management

10 May 2019 by Andrei

Good afternoon, Thank you very much for your review. We are glad that you enjoyed your stay with us. Kind regards, Andrei Guest Experience Manager

4 out of 5
For a quick overnighter between plane and train journeys, the hotel was great and a short walk to the (awful) train station. Clean room with comfy bed, decent if tiny bathroom and an iron and ironing board... BUT no kettle!!!! Tea and coffee available free of charge downstairs but quite frankly if I want a brew at 11pm or 5am I'm not going to trog downstairs in my jammies. It's a small detail that spoils an otherwise decent place.

Posted by on 25 Apr 2019

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Comment from Hotel Management

25 Apr 2019 by Andrei

Good afternoon, Thank you very much for your review. We are more than happy to see that you have enjoyed your stay with us and also that the cleanliness of the rooms was up to your standards. We are looking forward to receiving you back anytime. Kind regards, Andrei Guest Experience Manager

3 out of 5
It’s nice but I’ve had better check in, which is what thus email was asking me about. Then again it was 2am and I’d hate dealing with people that time of morning too

Posted by on 11 Mar 2019

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Comment from Hotel Management

14 Mar 2019 by Andrei

Good evening, Thank you for your review. We are sorry that you did not enjoy the check in process. Hopefully you will visit us again in the near future. Kind regards, Andrei Guest Experience Manager

5 out of 5
Lovely welcome. Very friendly and helpful. Free coffee and tea in foyer. Room small, but very clean and comfortable. Couldn't fault it.

Posted by on 11 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Andrei

Good morning, Thank you very much for your review. We are glad that you have enjoyed your stay with us and we are looking forward to seeing you again. Kind regards, Andrei Guest Experience Manager

5 out of 5
Really enjoyed our stay that much will visit it again

Posted by on 1 Jan 2019

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Comment from Hotel Management

3 Jan 2019 by Chloe

Good Morning, Thanks for staying with us. We appreciate your feedback!Thank you for choosing the Thistle Express Luton. Kind Regards, Chloe

4 out of 5

Posted by , from UK on 23 Dec 2018

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Comment from Hotel Management

23 Dec 2018 by Andrei

Good morning, Thank you very much for taking time reviewing your recent stay. We are looking forward to welcoming you again. Kind regards, Andrei Guest Experience Manager

1 out of 5

Posted by on 11 Dec 2018

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Comment from Hotel Management

15 Dec 2018 by Mathieu

Dear Guest, Thank you for taking the time to provide us with rating. I am deeply sorry that you were not satisfied on this occasion and hope that you will give us a second chance. If you do, please feel free to let us know how we can meet all of your expectations. Kind regards

4 out of 5

budget but good

Pros: free english or continental breakfast, free good wifi in rooms, free unlimited coffee, tea or choc 24\7
Cons: some cosmetic renovations or replacements
Location: excellent location in town centre, adjacent to the main shopping mall, short walk from train station, not too long by taxi to airport
free english or continental breakfast, free good wifi in rooms, free unlimited coffee, tea or choc 24\7 excellent location in town centre, adjacent to the main shopping mall, short walk from train station, not too long by taxi to airport

Posted by , from london on 8 Dec 2017

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Comment from Hotel Management

10 Dec 2017 by Sudeep

HI Mac, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

About the Thistle Express London Luton

Location The Mall, Bedfordshire, Luton, England LU1 2TR

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • Breakfast available (free)
  • Bar or lounge
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LTN-Luton) (3.5 km / 2.2 mi)
  • Train station: Luton Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle Express London Luton offers 152 forms of accommodation with a safe and a hairdryer. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served a free hot/cold buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For Sat Nav please enter postcode LU1 2PA. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds.

  • One child stays free
  • Only service animals are allowed
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thistle Express Luton Hotel
  • Thistle Express Hotel
  • Thistle Express
  • Thistle Express London Luton Hotel
  • Thistle Express London Luton Luton
  • Thistle Express London Luton Hotel Luton
url importing https://www.ebookers.com/Luton-Hotels-Thistle-Express-London-Luton.h17838714-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.