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4.0 out of 5

"It was good Hotel the room was smaller staff nice.... " More

By a verified traveller on Sun 28 Aug 2016

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Classic Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£106* Per night/room 25 May - 26 May

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

The spacious rooms at Novotel Luxembourg Centre get high marks from our customers. During your stay, you're just a quick walk from Stade Achille Hammerel. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. Built in 2007, this 4-star hotel has 150 rooms over 6 floors. All rooms offer free WiFi and sofa beds.

  • Air-conditioned accommodations with sofa beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and a playground
  • Guests speak favourably about the central location and the helpful staff
  • Steps from Stade Achille Hammerel and 6 minutes on foot from Passerelle
  • Pets welcome for a fee

Novotel Luxembourg Centre ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Luxembourg Centre

Everyone (8) Couples (5) Family (2) Friends (1) Other (2)
4 out of 5

Posted by on 8 Aug 2019

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4 out of 5
It was good Hotel the room was smaller staff nice....

Posted by on 28 Aug 2016

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5 out of 5

Lovely trip

Actually We booked again in novotel amsterdam. We enjoyed our stay in novotel luxembourg.

Posted by on 29 Jan 2016

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5 out of 5

A great stopover

An excellent modern hotel that is very well situated. The rooms are a very good size and are very clean and in good order. The bar and restaurant are contemporary and convivial and the breakfast was very good.

Posted by on 5 Jan 2014

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3 out of 5

Weekend Stay

Good restaurant. Breakfast was good but overcrowded one morning with lots of items running out and not refilled quickly enough. Rooms clean but very basic, toiletries and tea/coffee were poor. The room keycard failed twice during my short stay. The staff were always very helpful..

Posted by on 20 Aug 2013

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4 out of 5
Sehr teuer in der Parkgarage zu parken!

Posted by on 23 Aug 2021

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Comment from Hotel Management

24 Aug 2021 by Sonia Zaied General Manager

Dear Anonymous, It is a true pleasure to receive your nice review following your experience with us. We are glad to read that your stay with us met your expectations. We hope to have the pleasure to welcome you back, Kind regards,

5 out of 5
Excellent

Posted by on 24 Jun 2021

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Comment from Hotel Management

13 Jul 2021 by Sonia Zaied General Manager

Dear Anonymous, We thank you for taking the time to share your feedback following your stay at Novotel Luxembourg Centre. We are sincerely glad to learn that your experience with us met your expectations. We are looking forward welcoming you back; Kind regards,

5 out of 5

Posted by on 7 Jul 2020

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Comment from Hotel Management

21 Jul 2020 by Bram Maes Hotel Manager

Thank you for this top feedback and contribution. Kind regards

2 out of 5
Kein Personal. Kein Room Service. Sehr heisse Räume

Posted by , from Zug on 29 Jun 2020

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Comment from Hotel Management

21 Jul 2020 by Bram Maes Hotel Manager

Sorry that I can't respond in German. Sorry that your stay with us hasn't satisfied you. We are trying to do our utmost best in these Covid-19 times. Many restrictions are requested by the government or via the Headquarter, as no service for instance. These rules are set up to assure the security and safety of both you our customers as our staff members. However this can't be an excuses for not providing a great service. Kind regards

4 out of 5
Lage: Zentrale. Nette Personale. Sauberkeit ist ok.

Posted by on 1 Jun 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Luxembourg Centre. For a fee, parking is available. This 4-star Luxembourg City hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 120 sq. m of conference space
  • Built in 2007
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Luxembourg Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Luxembourg Centre offers 150 accommodations with minibars and a safe. This accommodation is furnished with queen sofa beds. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Red Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 issued within 72 hours before arrival or proof of COVID-19 recovery to access the property's public areas, including the restaurant, bar, pool, and meeting rooms.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Luxembourg Centre
  • Novotel Luxembourg Centre
  • Luxembourg City Novotel
  • Novotel Luxembourg Centre Hotel Luxembourg City
  • Novotel Luxembourg Centre Luxembourg City
  • Novotel Luxembourg City Centre
  • Novotel Luxembourg Centre Hotel
  • Novotel Luxembourg Centre Hotel
  • Novotel Luxembourg Centre Luxembourg City
  • Novotel Luxembourg Centre Hotel Luxembourg City

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.