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3.8 out of 5

"No negative issues at all , Convenient for city centre as regular buses every 10 mins right outside hotel " More

By a verified traveller on Fri 06 Jan 2017

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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£98* Per night/room 3 Jun - 4 Jun

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Novotel Luxembourg Kirchberg. During your stay, you're just a quick walk from European Parliament Luxembourg. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 1971, this 4-star hotel has 260 rooms over 7 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned accommodations with free minibar items, sofa beds and 24-hour room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the overall condition of the property and the restaurant
  • Steps from European Parliament Luxembourg and 4 minutes on foot from Place d'Europe
  • Cats and dogs welcome for a fee

Novotel Luxembourg Kirchberg ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Luxembourg Kirchberg

Everyone (6) Family (2)
1 out of 5
Receptionist has poor English. Not trying to understand what customer try to say. And phone had hung up before I did ask all the request.( Just hung up after first question without asking any further assistance

Posted by , from Lomdon on 1 Mar 2020

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Comment from Hotel Management

2 Mar 2020 by Marine Petitprez Customer Relationship Manager

Dear Do, Thank you for taking the time to share your feedback regarding your stay. Please accept our apologies for this less than perfect experience. We strive to provide excellent service to our every guest, and we deeply regret that in this instance, we fell short. Thank you for letting us know so that we can address it with our team and hope that we may have an opportunity to improve your experience with us in the future. Sincerely,

4 out of 5

Posted by on 5 Apr 2019

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4 out of 5

Clean hotel just one mile from city centre

Pros: Location and cleanliness
Cons: Bar staff a little brusque (French) at times.
Location: Use the cheap transport throughout the country, tremendous value. Don,t just stay in the city.
No negative issues at all , Convenient for city centre as regular buses every 10 mins right outside hotel

Posted by , from Cambridge on 6 Jan 2017

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4 out of 5
Das Restaurant schließt leider schon um 23.00 Uhr, in Kirchberg ist kaum ein Lokal und am Wochenende wenig los, das Hotel zumindest könnte mehr anbieten und länger offen haben.

Posted by on 5 Aug 2021

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Comment from Hotel Management

9 Sep 2021 by Marine Petitprez - Customer Relationship Manager

Dear Guest, Regrettably, I am not able to write in your language. However, I would like to reply to you and am therefore responding in English. Please accept my apologies for any inconvenience. I have taken note of your feedback and I would like to thank you for sharing it. We look forward to welcoming you again. Sincerely,

5 out of 5
Chambre spacieuse et lit très confortable. Grande douche

Posted by on 18 May 2019

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4 out of 5

Posted by on 25 Nov 2018

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3 out of 5

Bon hôtel au kirchberg

Belle localisation pratique au kirchberg pour cet hôtel fréquenté. File d'attente un peu longue à l'accueil aux heures de pointe au Check in. Personnel accueillant et efficace. Chambre équipée et confortable, pratique. Seul bémol, un parking captif et payant, rien pour se garer autrement qu'à l'hôtel qui en profite un peu ... bon séjour en résumé.

Posted by , from Bruxelles on 8 Nov 2016

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5 out of 5

very good

I enjoyed very much the hotel , very clean , comfortable , big space in the rooms and bathrooms, friendly staff and good service

Posted by on 9 Jan 2013

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference centres. A fitness centre, a terrace, and tour or ticket assistance are also featured at the family-friendly Novotel Luxembourg Kirchberg. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Luxembourg City hotel.

  • 1 building
  • 260 guestrooms or units
  • 7 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1971
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pfaffenthal-Kirchberg Station (3.3 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Luxembourg Kirchberg offers 260 accommodations with free minibar items and a safe. This accommodation is furnished with double sofa beds. 55-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.

Novotel Luxembourg Kirchberg has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per roomService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Number of children who can stay for free – 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 23 per person (approximately)
  • Covered self-parking fee: EUR 17 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxembourg Kirchberg Novotel
  • Novotel Hotel Luxembourg Kirchberg
  • Novotel Luxembourg Kirchberg
  • Novotel Luxembourg City Kirchberg
  • Novotel Luxembourg Kirchberg Hotel Luxembourg City
  • Novotel Luxembourg Kirchberg Luxembourg City
  • Novotel Luxembourg Kirchberg Hotel
  • Novotel Luxembourg Kirchberg Luxembourg City
  • Novotel Luxembourg Kirchberg Hotel Luxembourg City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.