7 Nov 2018 by Fernando Lopez Lens General Manager
Dear Robert, Thank you for taking of your time to give us your feedback regarding your experience with us. We are delighted that our services and facilities met your expectations at both Sofitel Luxembourg Le Grand Ducal and Mu Luxembourg. We hope to have the pleasure of welcoming you again. Best Regards, Fernando Lopez Lens General Manager
29 Apr 2018 by Fernando Lopez Lens
Dear Guest, Thank you for your excellent review, we are delighted that our hotel facilities and services met your expectations. Please rest assured, we will share this with our team and look forward to welcoming you back to Sofitel Le Grand Ducal. Best Regards, Fernando Lopez Lens General Manager
9 May 2017 by Sofitel Luxembourg Le Grand Ducal
Dear Guest, Thank you very much for your review. We are pleased to hear that you enjoyed your stay. Kind regards, Fernando López Lens General Manager
27 Oct 2016 by Fernando Lopez Lens
Dear Guest, Thank you for having taken the time to share your hotel experience with us. We are very sorry to hear that you were woken up by a wrong alarm and that breakfast was below your expectations. Please accept our sincerest apologies for these incidents. Regarding your other comments please rest assured that I will follow up with my departments’ heads in order to improve our service and some of our room amenities. Hopefully you will give us the opportunity to better serve you during a future stay. Yours Sincerely, Fernando Lopez Lens General Manager
2 Jan 2020 by Fernando Lopez Lens
Dear Y.F, Wir danken Ihnen vielmals für Ihre positive Rückmeldung zu Ihrem Aufenthalt im Sofitel Luxembourg Le Grand Ducal. Über Ihre lobenden Worte freuen wir uns sehr und werden diese mit unseren Mitarbeitern gerne teilen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Fernando Lopez Lens General Manager
30 Dec 2017 by Fernando Lopez Lens General Manager
Vielen dank !
9 May 2017 by Sofitel Luxembourg Le Grand Ducal
Sehr geehrter Gast, Vielen Dank dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Es freut uns sehr dass Sie einen schönen Aufenthalt bei uns verbracht haben. Wir hoffen Sie in Zukunft wieder bei uns begrüßen zu können. Mit freundlichen Grüßen, Fernando López Lens General Manager
28 Feb 2017 by Fernando López Lens
Cher GeorgeK, Nous vous remercions pour votre commentaire et espérons d´avoir le plaisir de vous accueillir à nouveau. Bien cordialement, Fernando López Lens General Manager
This property is closed from 19 March 2020 to 4 April 2020 (dates subject to change).
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. WiFi is free in public spaces. A 24-hour fitness centre, a library, and tour or ticket assistance are also featured at the luxury Sofitel Luxembourg Le Grand Ducal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 5-star Luxembourg City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sofitel Luxembourg Le Grand Ducal offers 128 forms of accommodation with iPod docking stations and minibars (stocked with some free items). This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.
L Etoile du Top Floor – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.