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4.6 out of 5

"Nice hotel in the centre. Location good. Great experience. " More

By a verified traveller on Fri 02 Nov 2018

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Hotel Description

Our customers tell us that they can't get enough of the restaurant at Sofitel Luxembourg Le Grand Ducal. During your stay, you'll be connected to a shopping centre and just a quick walk from Passerelle. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 5-star hotel has 128 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with iPod docking stations, separate sitting areas and 24-hour room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the beds
  • Within a 10-minute walk of Sacre Coeur Church and Notre-Dame Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£173* Per night/room 1 May - 2 May

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Luxembourg Le Grand Ducal ratings based on 12 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Luxembourg Le Grand Ducal

Everyone (5) Couples (6)
4 out of 5
Nice hotel in the centre. Location good. Great experience.

Posted by , from Northern ireland on 2 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Fernando Lopez Lens General Manager

Dear Robert, Thank you for taking of your time to give us your feedback regarding your experience with us. We are delighted that our services and facilities met your expectations at both Sofitel Luxembourg Le Grand Ducal and Mu Luxembourg. We hope to have the pleasure of welcoming you again. Best Regards, Fernando Lopez Lens General Manager

5 out of 5
Fantastic location (overlooking the beautiful sights of the city) and quality of hotel overall (there was a large glass shower cubicle in the centre of the room, spacious suite, and large comfortable bed). The only thing I would say is that even on balance it was a little expensive especially as breakfast wasn’t not included. however I would certainly consider going to this hotel again should the price be comparable with others in the area - there is a lot of choice.

Posted by on 12 Apr 2018

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Comment from Hotel Management

29 Apr 2018 by Fernando Lopez Lens

Dear Guest, Thank you for your excellent review, we are delighted that our hotel facilities and services met your expectations. Please rest assured, we will share this with our team and look forward to welcoming you back to Sofitel Le Grand Ducal. Best Regards, Fernando Lopez Lens General Manager

5 out of 5
Great staff, right location, diverse and delicious breakfast....

Posted by on 17 Apr 2017

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Comment from Hotel Management

9 May 2017 by Sofitel Luxembourg Le Grand Ducal

Dear Guest, Thank you very much for your review. We are pleased to hear that you enjoyed your stay. Kind regards, Fernando López Lens General Manager

2 out of 5

Uncomfortable pillows, very expensive bar

Pros: Decor. Tasty cocktails (but expensive). Clean. Smells.
Cons: View at night from bar. Location. Being woken at 2am by fire false fire alarm. Pillows. View from our room (2nd floor).
Location: Restaurant Cyrano is a two-minute walk, excellent food.
We were looking forward to this hotel given that it was rated so highly. The location is on a dual-carriage way, not in the hustle and bustle of the town, and is a bit of a trek to the shops and sights. The pillows were too large and we ended up ditching them as they hurt our necks. We were woken at 2am on the first night by a false fire alarm; no compensation was offered or given when we asked. Coffee during our only visit to breakfast was cold. Cocktails around are €20 each, but they are beautifully presented and we did enjoy them. Our view from the second floor was of roadworks. The view during the evening on the 8th floor bar is of the reflected bright pink lights all along the bar area, it would be better to keep the bar dark so that guests can take in the view. The hotel was very clean and our room was immaculate. The coffee machine in the room was only stocked with one espresso and one decaf pod; the mini-bar was similarly bare. We would not visit this hotel again, it was too expensive for the service offered, and the location is not great for tourists.

Posted by , from United Kingdom on 11 Oct 2016

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Comment from Hotel Management

27 Oct 2016 by Fernando Lopez Lens

Dear Guest, Thank you for having taken the time to share your hotel experience with us. We are very sorry to hear that you were woken up by a wrong alarm and that breakfast was below your expectations. Please accept our sincerest apologies for these incidents. Regarding your other comments please rest assured that I will follow up with my departments’ heads in order to improve our service and some of our room amenities. Hopefully you will give us the opportunity to better serve you during a future stay. Yours Sincerely, Fernando Lopez Lens General Manager

4 out of 5
Sehr sauberes hotel und super freundliches personal. Top lage gerne wieder!

Posted by , from Zürich on 28 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Fernando Lopez Lens

Dear Y.F, Wir danken Ihnen vielmals für Ihre positive Rückmeldung zu Ihrem Aufenthalt im Sofitel Luxembourg Le Grand Ducal. Über Ihre lobenden Worte freuen wir uns sehr und werden diese mit unseren Mitarbeitern gerne teilen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Fernando Lopez Lens General Manager

5 out of 5

Sehr zentrale Lage, super Service

Pros: Service, Lage, Ausstattung der Zimmer
Sehr zentrales Hotel etwa 10-15 Gehminuten von der Altstadt entfernt. Hervorragender Service, sehr gute Zimmerausstattung. Würde es jederzeit empfehlen!

Posted by on 11 Dec 2017

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Comment from Hotel Management

30 Dec 2017 by Fernando Lopez Lens General Manager

Vielen dank !

5 out of 5
Wir haben den Aufenthalt im wunderschönen Sofitel extrem genossen!!! Andrea und Tom aus Zürich

Posted by on 25 Apr 2017

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Comment from Hotel Management

9 May 2017 by Sofitel Luxembourg Le Grand Ducal

Sehr geehrter Gast, Vielen Dank dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Es freut uns sehr dass Sie einen schönen Aufenthalt bei uns verbracht haben. Wir hoffen Sie in Zukunft wieder bei uns begrüßen zu können. Mit freundlichen Grüßen, Fernando López Lens General Manager

5 out of 5

Sans problème

Cons: Petit déjeuner devrait être compris dans la note de la chambre
Location: Passage seulement
Arrivée tardive. personnel souriant et serviable.

Posted by , from Suisse on 19 Feb 2017

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Comment from Hotel Management

28 Feb 2017 by Fernando López Lens

Cher GeorgeK, Nous vous remercions pour votre commentaire et espérons d´avoir le plaisir de vous accueillir à nouveau. Bien cordialement, Fernando López Lens General Manager

5 out of 5

Super

Für eine Wochenend Reise sehr empfehlenswert super

Posted by on 6 Jan 2015

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5 out of 5

Sehr empfehlenswertes Stadthotel

Wir machten einen Städtetrip nach Luxembourg und wählten das Sofitel Luxembourg Le Grand Ducal. Wir wurden sehr freundlich empfangen. Schöne kleine Suite war schon um 11 Uhr bereit. Absolut ruhiges Zimmer. Sehr bequemes Bett. Originell eingerichtet, vom Empfang über das Zimmer mit der besonderen Dusche bis zum Restaurant im 8. Stockwerk mit berauschender Aussicht auf die Altstatt. Luxembourg ist gut zu Fuss oder in wenigen Minuten mit Bus 13 oder 3 erreichbar. Es gibt viel zu sehen.

Posted by on 16 Jul 2014

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About the Sofitel Luxembourg Le Grand Ducal

Location 40 Bd D'avranches, Luxembourg City, 1160

Renovations + Closures

This property is closed from 19 March 2020 to 4 April 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. WiFi is free in public spaces. A 24-hour fitness centre, a library, and tour or ticket assistance are also featured at the luxury Sofitel Luxembourg Le Grand Ducal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 5-star Luxembourg City hotel is smoke free.

  • 128 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Luxembourg (LUX-Findel) (7 km / 4.3 mi)
  • Train station: Luxembourg Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Luxembourg Le Grand Ducal offers 128 forms of accommodation with iPod docking stations and minibars (stocked with some free items). This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Stocked minibar (select free items)
  • iPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

L Etoile du Top Floor – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: EUR 20 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • One child stays free
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip)
  • Valet parking fee: EUR 36 per day
  • Pet fee: EUR 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxembourg Grand Ducal
  • Sofitel Ducal
  • Sofitel Ducal Hotel
  • Sofitel Ducal Hotel Luxembourg Grand
  • Sofitel Luxembourg Grand Ducal
  • Luxembourg City Sofitel
  • Sofitel Hotel Luxembourg City
  • Sofitel Lux Le Grand Ducal Hotel Luxembourg City
  • Sofitel Luxembourg City
  • Sofitel Luxembourg Le Grand Ducal Luxembourg City
  • Sofitel Luxembourg Grand Ducal Hotel
  • Sofitel Grand Ducal Hotel
  • Sofitel Grand Ducal
  • Sofitel Luxembourg Le Ducal
  • Sofitel Luxembourg Le Grand Ducal Hotel
  • Sofitel Luxembourg Le Grand Ducal Luxembourg City
  • Sofitel Luxembourg Le Grand Ducal Hotel Luxembourg City

You should know

  • Sofitel Luxembourg Le Grand Ducal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.