15 Oct 2018 by Mohamed Ali
Dear Valued guest , Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to complete our guest questionnaire. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your constructive comments will help us to identify areas which could be improved and as a consequence continue to provide the best possible service in the hotel industry. It is a pleasure to see that in general you were happy with the service you received during your stay with us. For your kind information, your comments are of great importance to us, only through your comments can we aim to improve the service our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to complete the Guest Questionnaire and we really are looking forward to seeing and welcoming you back again to your second home. Yours Sincerely, Mohamed Ali
7 Nov 2019 by Florian Gruhl
Dear Valued Guest, Thank you very much for having chosen to stay at the Hilton Luxor Resort & Spa and for taking the time to post your comments on Ebookers site. I was delighted to know that you have enjoyed your stay with us and our staff efforts exceeded your expectations. We are really looking forward to seeing and welcoming you soon back again in Luxor. Kind regards, Florian Gruhl General Manager Hilton Luxor Resort & Spa
23 May 2019 by Abeer
Salutations du Hilton Luxor Resort & Spa ……… C’est avec grand plaisir que nous avons lu vos commentaires sur votre récent séjour au Hilton Luxor Resort & Spa. Il nous fait grand plaisir de savoir que vous avez apprécié votre séjour parmi nous. Nous voudrions vous remercier d'avoir pris le temps de remplir notre «questionnaire pour les invités Yours Sincerely, Abeer
Hilton Luxor Resort & Spa offers its guests 2 the outdoor swimming pools and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 3959 square feet (368 square metres) and includes conference rooms. A library, a terrace, and a free kid's club are also featured at the luxury Hilton Luxor Resort & Spa. A free area shuttle within 10 km is available. Free self parking is available. Smoking is allowed in designated areas at this 5-star Luxor hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Hilton Luxor Resort & Spa offers 236 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Silk Road – This restaurant specialises in Asian cuisine and only serves dinner.
Rosetta – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Olives – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
2 the outdoor swimming pools are on site along with a health club.
Hilton Luxor Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.