23 Sep 2019 by Mathilde, Guest Experience Coordinator
We thank you dear guest for your feedback. Renovations are under study and we hope you will enjoy the future decorations. best regards
19 Jun 2019 by Mathilde, Guest Experience Coordinator
Thank you for your recent stay. We are pleased that you enjoyed the great view from the breakfast room. Best regards
15 Jun 2019 by Mathilde, Coordinatrice Expérience Client
Cher client, Nous regrettons que votre séjour parmi nous n'ait pas été à la hauteur de vos attentes. Aussi, nous tenons à vous informer qu'un projet de rénovation est à l'étude, nous espérons que la future décoration vous plaira. Cordialement
30 Apr 2019 by Mathilde, Coordinatrice Expérience Client
Cher client, nous regrettons que votre expérience au sein de notre établissement n'ait pas été à la hauteur de vos attentes. Nous avons bien noté vos remarques que nous avons transmises aux responsables concernés. Nous espérons regagner votre confiance à l'avenir.
30 Jun 2017 by Guest Experience Coordinator
Dear Guest, Thank you for your nice feedback. All the Ambassadors look forward to welcoming you back soon ! Best regards.
Due to COVID-19, this property’s food and beverage options may be limited.
Sofitel Lyon Bellecour offers its guests a full-service spa and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite 24-hour business centre. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Sofitel Lyon Bellecour. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Lyon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Sofitel Lyon Bellecour offers 164 forms of accommodation with MP3 docking stations and minibars. Beds feature premium bedding. LED televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Le Silk Brasserie – This brasserie specialises in French cuisine and serves lunch, dinner and light fare. A children's menu is available.
Les Trois Domes – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. 1-star Michelin rating. Reservations are required. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, So FIT. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.