13 Aug 2018 by Team Amrâth Grand Hotel l’Empereur
Thank you for your nice comments, great to hear that you enjoyed your stay in our hotel. We hope to welcome you again as our guest in the future. Best regards, Gwendolyn
6 Jan 2018 by Amrâth Grand Hotel l’Empereur
Dear Simon, We would like to thank you for your honest feedback. We are glad to hear that you enjoyed our breakfast, however are not pleased that you received a bad customer service. We do apologise for the inconveniences this may have caused during your stay. As for the Shower head, should this ever occur to you again, we advise you to contact the personnel before check-out. This way, they are able to help you straight away. We do were able to enjoy your stay and hope that next time you have a more excellent stay with us. Kind regards, Amrâth Grand Hotel l’Empereur
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the business-friendly Amrâth Grand Hotel de l'Empereur. For a fee, parking is available. This 4-star Maastricht hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Amrâth Grand Hotel de l'Empereur offers 149 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Maastricht hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Restaurant de l Empereur – This brasserie serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.