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"Very nice and classy hotel,very clean . Staff was very helpful nice and professional, a special mention for the receptionist Mike brilliant guy, ver ... " More

By a verified traveller on Wed 25 Jul 2018

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Amrâth Grand Hotel de l'Empereur. During your stay, you're just a quick walk from Centre Ceramique. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1902, this 4-star hotel has 149 rooms over 5 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • 10 minutes by car from Vrijthof and 8 minutes from Market

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£69* Per night/room 12 Jun - 13 Jun

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Amrâth Grand Hotel de l'Empereur ratings based on 17 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amrâth Grand Hotel de l'Empereur

Everyone (4) Couples (10) Business (1) Other (1) Friends (1)
5 out of 5
Very nice and classy hotel,very clean . Staff was very helpful nice and professional, a special mention for the receptionist Mike brilliant guy, very secure underground parking,the restaurant has a very high standard menu as one would expect from this tipe of establishment, i highly recommend it to everyone.

Posted by , from Dublin, Ireland on 25 Jul 2018

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Comment from Hotel Management

13 Aug 2018 by Team Amrâth Grand Hotel l’Empereur

Thank you for your nice comments, great to hear that you enjoyed your stay in our hotel. We hope to welcome you again as our guest in the future. Best regards, Gwendolyn

2 out of 5

Woken in the night

Pros: The breakfast
Cons: customer service
Woken in the night by someone shouting outside one of the rooms and banging on a door. No hot water from shower. When I complained about the noise the hotel said it could not have happened because nobody else reported it! Re. the shower, they said maintenance would 'look into it' ... as we were checking out. Charming.

Posted by on 1 Dec 2017

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Comment from Hotel Management

6 Jan 2018 by Amrâth Grand Hotel l’Empereur

Dear Simon, We would like to thank you for your honest feedback. We are glad to hear that you enjoyed our breakfast, however are not pleased that you received a bad customer service. We do apologise for the inconveniences this may have caused during your stay. As for the Shower head, should this ever occur to you again, we advise you to contact the personnel before check-out. This way, they are able to help you straight away. We do were able to enjoy your stay and hope that next time you have a more excellent stay with us. Kind regards, Amrâth Grand Hotel l’Empereur

4 out of 5

Classic hotel.

Very nice hotel, very efficient staff, useful and quiet pool. Shame there is so much work going on outside....renevation of station is a must I suppose....it will be over soon enough.

Posted by on 15 Jul 2016

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3 out of 5

Disappointed

Lovely hotel, however my husband is a smoker and has limited mobility and when we had booked this room 2 months ago smoking rooms were available which was why we booked this hotel. We were very disappointed when on arrival to be told that they no longer had smoking rooms. We then asked for a room with a balcony for my husband to smoke from but none were available. As we had specifically requested a smoking room it would have been nice to have been contacted in advance to let us know about the change of policy.

Posted by on 23 Feb 2016

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4 out of 5

Waiting for an apartment

We stayed at the hotel for 8 days waiting for a permanent apartment to be ready. The breakfast is overpriced for the quality so we always ate somewhere else. The location suited us perfectly because it is directly opposite the train station and not far from the old city. The ladies on the reception desk are just wonderful. Very friendly, extremely helpful, always cheerful and willing to do something extra. I was disappointed to see that our room was never vacuumed in that time. Not that it was really dirty but it was dusty and needed something extra.

Posted by on 14 Sep 2015

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4 out of 5

Siisti hotelli rautatieaseman vieressä.

Pros: Huokeaksi hotellihuoneeksi erittäin siisti. Rauhallisella paikalla, eikä melua kantautunut sisälle kadulta.
Cons: Huoneen toista ikkunaa ei saanut avattua ja suihku oli vaikea saada päälle, koska nuppia oli vaikea liikuttaa.
Location: Jos tulet junalla Maastrichtiin, ei laukkuja tosiaankaan tarvitse raahata kauas, koska hotelli on aivan aseman vieressä.
Vaikka en huoneessa paljon aikaa viettänytkään, oli kaupungilla päivän kiertelyn jälkeen mukava saapua huoneeseen ja nukkua hyvin. Sänky oli juuri sopivan pehmeä.

Posted by , from Kuopio on 22 Aug 2016

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4 out of 5

Een pracht plek in het mooie Maastricht. Goede locatie, maar het personeel kan wel wat klantgerichte

Het hotel staat op een mooie plek. Loopafstand naar het centrum onder andere het vrijthof is klein. Het personeel kan wel wat klantvriendelijker.

Posted by on 8 Feb 2016

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2 out of 5

Minimillä mennään

Henkilökuntaa aivan liian vähän. Allasosasto epäsiisti, näytti kuin ei olisi siivottu päiviin. Aamiainen perushyvä, mutta pöydät täynnä käytettyjä astioita ja ruoantähteitä tekivät ruokailusta epämiellyttävän. Iso sali ja työntekijöitä kaksi (siivosivat, kattoivat, panivat ruokia tarjolle ym.) Ota korvatulpat mukaan.

Posted by on 2 Jan 2016

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4 out of 5

weekend uit.

Al diverse maal naar dit hotel gekomen. Altijd in het nieuwere gedeelte langs de kant van het station geslapen en dat was zeer goed. Voor de eerste keer sliepen we in het ouder hotelgedeelte. Last van nachtlawaai en zeker de zaterdag morgen het opstellen van de brocante markt. Wat ook geweldig tegenviel is de staat van de bedmatras. Die is volledig doorlegen (je ligt gebogen), en is dringend aan vervanging toe. Voor de rest was alles top. Volgende keer terug kamer aan de stationskant.

Posted by on 23 Dec 2015

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3 out of 5

wenn eine/r eine Reise tut, da kann er was erleben. - Bahnreise

Das Hotel befindet sich an bevorzugter Lage, direkt am Bahnhof. Trotz des Verkehrs sind auch die strassenseitigen Zimmer sehr ruhig. Das Personal ist hilfsbereit und zuvorkommend. Hier befindet man sich in einem historischen Gebäude, in welchem die Ansprüche angemessen anzupassen sind.

Posted by on 3 Dec 2015

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About the Amrâth Grand Hotel de l'Empereur

Location Stationsstraat 2, Maastricht, 6221 BP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the business-friendly Amrâth Grand Hotel de l'Empereur. For a fee, parking is available. This 4-star Maastricht hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • Built in 1902
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Maastricht (MST-Maastricht - Aachen) (13.3 km / 8.3 mi)
  • Train station: Maastricht Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Amrâth Grand Hotel de l'Empereur offers 149 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Maastricht hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Restaurant de l Empereur – This brasserie serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.25 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.01 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.25 for adults and EUR 8.10 for children (approximately)
  • Self-parking fee: EUR 19.50 per night
  • Rollaway bed fee: EUR 26.25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amrâth Grand Hotel l'Empereur
  • Amrâth Grand Hotel l'Empereur Maastricht
  • Amrâth Grand l'Empereur
  • Amrâth Grand l'Empereur Maastricht
  • Amrath Grand Maastricht
  • Grand Hotel l'Empereur
  • Hotel l'Empereur
  • l'Empereur Hotel
  • Amrath L'empereur Maastricht
  • Amrâth Grand Hotel de l'Empereur Hotel
  • Amrâth Grand Hotel de l'Empereur Maastricht
  • Amrâth Grand Hotel de l'Empereur Hotel Maastricht
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.