24 Sep 2019 by Front Office
Dear guest, First of all, thank you for staying at Hotel Monastère and for taking the time to share your experience. We greatly appreciate your feedback. Naturally we are disappointed to read that your stay was not completely to your satisfaction. We sincerely apologize for the smell in the room. Did you report this problem to our reception? We are always happy to move you to a different room (if possible)or solve the smell. But again, we are very sorry for the inconvenience! At Café Louis we have a buffet and á la carte breakfast to choose from. We are sorry to hear that you found it overpriced. We do hope your overall experience in Maastricht was a positive one and we would love to welcome you again in the future! Kind regards, Team Monastère & Louis
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Monastère Maastricht. This 4-star Maastricht hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Monastère Maastricht offers 52 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Maastricht hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Restaurant – This restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.