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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental, Macau. During your stay, you'll be connected to a shopping centre and just a quick walk from Statue of Guan Yin. Features include a free ferry terminal shuttle, plus a full-service spa and a restaurant. Built in 2010, this 5-star hotel has 213 rooms over 23 floors. Each room includes amenities such as a plasma TV and a DVD player.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and DVD players
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with facials, body treatments or body scrubs at The Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 13 minutes by foot from Macau Museum of Art and a 3-minute drive from Hospital Conde S. Januario
  • Free ferry terminal shuttle service

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin, Premier Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Lake View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Mandarin Oriental, Macau

Location Avenida Dr Sun Yat Sen, NAPE, Macau,

Property Features

Mandarin Oriental, Macau offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Mandarin Oriental, Macau. An airport shuttle (available on request) is available for a fee. This 5-star Macau hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 23 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Transport

  • Property shuttles: Free ferry terminal shuttle; airport shuttle

Room Amenities

Mandarin Oriental, Macau offers 213 forms of air-conditioned accommodation with DVD players and a safe. Beds feature down comforters and premium bedding. 42-inch Plasma televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Films for purchase
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Vida Rica – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

  • Golfing nearby

Spa Services

The Spa has 8 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 9 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 9 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MOP 251 per person (approximately)
  • Airport shuttle fee: MOP 805 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Hotel Macau
  • Mandarin Oriental Macau
  • Mandarin Oriental Macau Hotel
  • Mandarin Oriental, Macau Hotel
  • Mandarin Oriental, Macau Macau
  • Mandarin Oriental, Macau Hotel Macau

You should know

  • Mandarin Oriental, Macau offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.