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"Room very dark. Corridor lights are left burning all night making it impossible to sleep. Avoid the mini bar. £9 for 375mil bottle of wine. " More

By a verified traveller on Sat 04 May 2019

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Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£55* Per night/room 14 Mar - 15 Mar

Apartment, Multiple Beds (NO HOUSEKEEPING SERVICE)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Queen Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Spa Room (No Housekeeping Service)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms (NO HOUSEKEEPING SERVICE)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Hotel Description

Our customers tell us they enjoy Coral Cay Resort 's good location. During your stay, you'll be within walking distance of Jubilee Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Built in 2004, this 4.5-star motel has 82 rooms over 2 floors. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with Smart TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests speak favourably about the restaurant and the location
  • Within a 15-minute walk of Jubilee Park and Mackay Enertainment and Convention Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Coral Cay Resort ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Coral Cay Resort

Everyone (1) Couples (1)
3 out of 5
Room very dark. Corridor lights are left burning all night making it impossible to sleep. Avoid the mini bar. £9 for 375mil bottle of wine.

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Tara

Thank you for your feedback. Our outdoor light are set to timers to come on when it gets dark then turn off late at night (around 11pm) and then come back on around 5am. As we are not sure of which room you were in we will test all the outdoor lights to ensure that they are not faulty.

1 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

11 May 2019 by Kimberley

Good Evening, Thank you for your feedback, would you mind to please contact us to further discuss this review. Many Thanks, Kimberley

Property Features

Coral Cay Resort offers its guests a spa tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Coral Cay Resort also features tour or ticket assistance, a garden, and concierge services. Self parking is free. This 4.5-star Mackay motel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • 8 buildings
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (5.6 km / 3.5 mi)
  • Train station: Mackay Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Coral Cay Resort offers 82 forms of accommodation with coffee/tea makers and an iron/ironing board. 32-inch Smart televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 8:30 AM.

Coral Cay Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include a spa tub and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9:00 AM-5:00 PM
  • Saturday-Sunday: 10:00 AM-5:00 PM
If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 10:00 AM - 5:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls and an off-lead area are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wear personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 22 per person (approximately)
  • Pet deposit: AUD 100 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.98

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coral Cay Motor
  • Coral Cay Motor Mackay
  • Coral Cay Resort Motor Inn
  • Coral Cay Resort Motor Inn Mackay
  • Coral Cay Resort Motor Inn West Mackay
  • Coral Cay Motor West Mackay
  • Coral Cay Resort
  • Coral Cay Resort Motel
  • Coral Cay Resort Motor Inn
  • Coral Cay Resort West Mackay
  • Coral Cay Resort Motel West Mackay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.