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Coral Cay Resort

4.5-star property
14-18 Nebo Rd, West Mackay, QLD 020 3788 4841
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2.0 out of 5
See all 2 ebookers Reviews

"Room very dark. Corridor lights are left burning all night making it impossible to sleep. Avoid the mini bar. £9 for 375mil bottle of wine. " More

By a verified traveller on Sat 04 May 2019

Points Of Interest

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Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£66* Per night/room 28 Apr - 29 Apr

Pet Friendly Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Queen Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family self-contained Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Coral Cay Resort. During your stay, you'll be within walking distance of Jubilee Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Jubilee Park and Mackay Enertainment and Convention Centre

Coral Cay Resort ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Coral Cay Resort

Everyone (1) Couples (1)
3 out of 5
Room very dark. Corridor lights are left burning all night making it impossible to sleep. Avoid the mini bar. £9 for 375mil bottle of wine.

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Tara

Thank you for your feedback. Our outdoor light are set to timers to come on when it gets dark then turn off late at night (around 11pm) and then come back on around 5am. As we are not sure of which room you were in we will test all the outdoor lights to ensure that they are not faulty.

1 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

11 May 2019 by Kimberley

Good Evening, Thank you for your feedback, would you mind to please contact us to further discuss this review. Many Thanks, Kimberley

About the Coral Cay Resort

Location 14-18 Nebo Rd, West Mackay, QLD 4740

Property Features

Coral Cay Resort offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Tour or ticket assistance, a BBQ, and vending machine are also featured at the business-friendly Coral Cay Resort. Self parking is free. This 4.5-star Mackay motel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • 8 buildings
  • Conference rooms
  • Built in 2004
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mackay Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Coral Cay Resort offers 82 accommodations with coffee/tea makers and an iron/ironing board. Smart televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Mackay motel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 8:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Coral Cay Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 6:00 AM-9:00 PM
  • Saturday-Sunday: 7:00 AM-9:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 6:00 AM - 9:00 PM
  • Saturday - Sunday: 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cots (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • Pets welcome with a deposit of AUD 100 per stay
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 10 to 25 per person
  • Pet deposit: AUD 100 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.98

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coral Cay Motor
  • Coral Cay Motor Mackay
  • Coral Cay Resort Motor Inn
  • Coral Cay Resort Motor Inn Mackay
  • Coral Cay Resort Motor Inn West Mackay
  • Coral Cay Motor West Mackay
  • Coral Cay Resort
  • Coral Cay Resort Motel
  • Coral Cay Resort Motor Inn
  • Coral Cay Resort West Mackay
  • Coral Cay Resort Motel West Mackay

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.