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4.0 out of 5

"We had a great night, we slept very well there, everybody is so nice and friendly :) " More

By a verified traveller on Fri 24 Mar 2017

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King Room Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£72* Per night/room 14 Jun - 15 Jun

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Executive Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Direct Hotels - Pacific Sands's great location. During your stay, you're just a quick walk from Town Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2015, this 4.5-star aparthotel has 80 aparthotels over 8 floors. Each apartment offers free WiFi and a Smart TV.

  • Each apartment offers a Smart TV, Netflix and a DVD player
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the quiet location and the value of their stay
  • 9 minutes on foot from Town Beach and a 2-minute drive from Queens Park Orchid House

Direct Hotels - Pacific Sands ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Direct Hotels - Pacific Sands

Everyone (1)
4 out of 5

Nice Hotel close at the Beach with amazing view

We had a great night, we slept very well there, everybody is so nice and friendly :)

Posted by on 24 Mar 2017

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Comment from Hotel Management

4 May 2017 by Corinna Cotter

thank you for your feedback, we look forward to welcoming you back soon.

About the Direct Hotels - Pacific Sands

Location 3 Kirribilli Avenue, East Mackay, QLD 4740

Property Features

Direct Hotels - Pacific Sands offers its guests an outdoor pool, a BBQ, and a garden. Public spaces have free WiFi. The luxury Direct Hotels - Pacific Sands also features a picnic area, dry cleaning/laundry services, and express check-in. Self parking is free. You'll have access to the outdoor pool and health club at a partner property. Smoking is allowed in designated areas at this 4.5-star Mackay aparthotel.

  • 80 guestrooms or units
  • 8 levels
  • Built in 2015
  • Towels for the beach
  • Dry cleaning
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (7.7 km / 4.8 mi)
  • Train station: Mackay Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Direct Hotels - Pacific Sands offers 80 forms of air-conditioned accommodation with DVD players and coffee/tea makers. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

  • Smart television
  • Cable channels
  • Netflix
  • DVD player
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-5:00 PM
  • Saturday-Sunday: 9:00 AM-5:00 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Direct Hotels Pacific Sands East Mackay
  • Direct s Pacific ds Mackay
  • Direct Pacific Sands East Mackay
  • Direct Hotels Pacific Sands
  • Direct Hotels - Pacific Sands Aparthotel
  • Direct Hotels - Pacific Sands East Mackay
  • Direct Hotels - Pacific Sands Aparthotel East Mackay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.