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Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£65* Per night/room 21 Mar - 22 Mar

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Self-Contained Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Mackay Resort Motel get good marks from our customers. During your stay, you'll be within walking distance of Mackay Regional Botanic Gardens. Features include free WiFi in public areas, free self-parking and a free manager's reception. Built in 2000, this 4-star motel has 40 rooms over 2 floors. Each room includes amenities such as free WiFi and digital TV channels.

  • Air-conditioned rooms with digital TV, minibars and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine and a poolside location while dining at Blue Gecko
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, 3 meeting rooms and a conference centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Mackay Base Hospital and a few minutes from Mackay Enertainment and Convention Centre

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. You'll find a business centre on site. Event space at this motel measures 603 square feet (56 square metres) and includes conference centres. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Mackay Resort Motel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 40 guestrooms or units
  • 2 levels
  • 603 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2000
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mackay, QLD (MKY) (4.3 km / 2.7 mi)
  • Train station: Mackay Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Mackay Resort Motel offers 40 forms of air-conditioned accommodation with minibars and coffee/tea makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only. Renovation of all guestrooms was completed in March 2016.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Housekeeping (weekdays only)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

The motel hosts a free manager's reception daily.

Blue Gecko – This poolside restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 7 AM-8:00 PM
  • Sunday-Sunday: 7 AM-1 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7 AM - 8:00 PM
  • Sunday - Sunday: 7 AM - 1 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4.00 and AUD 17.50 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mackay Resort Motel
  • Mackay Resort Motel Motel
  • Mackay Resort Motel West Mackay
  • Mackay Resort Motel Motel West Mackay

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.