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Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£85* Per night/room 22 May - 23 May

3 Bedroom Dual Key Apartment (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (No Housekeeping Service)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Room (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Oaks Mackay Carlyle Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Queens Park Orchid House. Features include free WiFi in public areas, plus an outdoor pool and dry cleaning service. Built in 2015, this 4-star aparthotel has 28 aparthotels over 6 floors. Each apartment offers a balcony and an LED TV.

  • Each apartment offers a balcony, an LED TV and a DVD player
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the convenient parking
  • Within a 15-minute walk of Queens Park Orchid House and Mackay Enertainment and Convention Centre

Oaks Mackay Carlyle Suites ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Oaks Mackay Carlyle Suites

Couples (1)
4 out of 5
Alles war super, aber kein unlimitiertes Wifi ist nicht mehr zeitgemäss!

Posted by on 10 Oct 2019

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About the Oaks Mackay Carlyle Suites

Location 23 Alfred Street, Mackay, QLD 4740

Property Features

Oaks Mackay Carlyle Suites offers its guests an outdoor pool, tour or ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. Oaks Mackay Carlyle Suites also features room service (during limited hours) and a lift. This 4-star Mackay aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 6 levels
  • Built in 2015
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Fridge
  • Microwave
  • DVD player


Available in some public areas: Free WiFi


  • Airport: Mackay, QLD (MKY) (6 km / 3.7 mi)
  • Train station: Mackay Station (5.1 km / 3.2 mi)

Room Amenities

Oaks Mackay Carlyle Suites offers 28 forms of air-conditioned accommodation with DVD players and a hairdryer. Rooms open to balconies. Fridges and microwaves are provided. Bathrooms include a shower. LED televisions come with cable channels.

  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Electric kettle
  • Shower
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:00 AM-5:00 PM
  • Saturday-Sunday: 9:00 AM-5:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Carlyle Aparthotel Mackay
  • Oaks Carlyle Aparthotel
  • Oaks Carlyle Mackay
  • Oaks Carlyle
  • Oaks Carlyle
  • Oaks Carlyle Mackay
  • Oaks Mackay Carlyle Suites Mackay
  • Oaks Mackay Carlyle Suites Aparthotel
  • Oaks Mackay Carlyle Suites Aparthotel Mackay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.