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Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£100* Per night/room 9 May - 10 May

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Bed Count 2 King Beds Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Oaks Mackay Rivermarque Hotel. During your stay, you're just a quick walk from Bluewater Lagoon. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. This 4-star hotel has 73 rooms over 9 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and free toiletries
  • Free WiFi
  • Options for a bite to eat include a restaurant and a coffee shop
  • Cooked-to-order breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the cleanliness and low noise level
  • Just a 3-minute walk from Bluewater Lagoon and 4 minutes on foot from Caneland Central

About the Oaks Mackay Rivermarque Hotel

Location 55-63 River Street, Mackay, QLD 4740

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/café on site. WiFi is free in public spaces. Oaks Mackay Rivermarque Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. Oaks Mackay Rivermarque Hotel also features tour or ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee. This 4-star Mackay hotel is smoke free.

  • 73 guestrooms or units
  • 9 levels
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Mackay, QLD (MKY) (5.9 km / 3.6 mi)
  • Train station: Mackay Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Mackay Rivermarque Hotel offers 73 forms of air-conditioned accommodation with a hairdryer and free toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 8:30 AM.

Oaks Mackay Rivermarque Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6 AM - 10:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, and AUD 10 and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Secured self-parking fee: AUD 5.00 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Rivermarque
  • Oaks Rivermarque Aparthotel
  • Oaks Rivermarque Aparthotel Mackay
  • Oaks Rivermarque Mackay
  • Rivermarque
  • Oaks Rivermarque
  • Oaks Mackay Rivermarque
  • Oaks Rivermarque Mackay
  • Oaks Mackay Rivermarque Hotel Hotel
  • Oaks Mackay Rivermarque Hotel Mackay
  • Oaks Mackay Rivermarque Hotel Hotel Mackay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.