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Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£48* Per night/room 19 Mar - 20 Mar

2 Bedroom Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Reef Resort Motel's good location. During your stay, you'll be within walking distance of Pioneer Valley. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This 4-star motel has 35 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service and coffee/tea makers
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front-desk safe and conference space
  • Guests speak favourably about the helpful staff and the value of their stay
  • Just a 2-minute drive from Pioneer Valley and a few minutes from Mackay Base Hospital

Reef Resort Motel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reef Resort Motel

Everyone (1)
4 out of 5
Grande chambre et personnel sympa !! Calme pour un motel

Posted by on 23 Jul 2018

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Property Features

As a guest of Reef Resort Motel, you'll find an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.4 km / 2.7 mi)
  • Train station: Mackay Station (3.7 km / 2.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Reef Resort Motel offers 35 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Microwave available
  • Coffee maker
  • Kitchenware
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single-level property)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9:30 AM-9:30 PM
  • Saturday-Sunday: 9:30 AM-8:30 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk is open from 7:30 AM - 9:30 PM on public holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 9:30 AM - 9:30 PM
  • Saturday - Sunday: 9:30 AM - 8:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cots (infant beds) are available for AUD 11.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place and guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Reef Mackay
  • Best Western Reef Resort Mackay
  • Reef Resort Motel West Mackay
  • MAS Country Reef Resort Motel
  • Reef West Mackay
  • Reef Resort Motel Motel
  • Reef Resort Motel West Mackay
  • Reef Resort Motel Motel West Mackay
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.