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4.6 out of 5

"Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycl ... " More

By a verified traveller on Sun 23 Jun 2019

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Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at BIO Hotel - Hotel Quinta da Serra, you'll be close to Madeira Congress Center. Features include free WiFi in public areas and free self-parking, plus 2 bars.

  • Free WiFi
  • Free self-parking
  • Enjoy Portuguese cuisine and ocean views while dining at GREENVALLEY
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body wraps or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a sauna
  • 8.2 mi (13.2 km) from Madeira Casino and 8.8 mi (14.2 km) from Madeira Congress Center
  • Airport shuttle service available for a fee

BIO Hotel - Hotel Quinta da Serra ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIO Hotel - Hotel Quinta da Serra

Everyone (6) Couples (1)
5 out of 5
Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.

Posted by , from Crewe, U.K. on 23 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Jorge Reis

Dear Guest, thank you for your kind feedback.

4 out of 5

Posted by on 28 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by JR

Thank You

4 out of 5

Posted by on 3 Jan 2024

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4 out of 5
La propreté des lieux ,le cadre ,la piscine, le personnel.

Posted by on 10 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Jorge Reis

cher invité, merci pour vos commentaires Cordialement Jorge Reis

5 out of 5
Magnifique jardin au calme et bonne cuisine, petit -déjeuner excellent

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Jorge Reis

Dear Guest, thnak you for your kind feedback. Regards Jorge Reis

5 out of 5

Tolles Hotel abseits vom Touristentzentrum

Pros: Der Garten ist genial und der Pool super um nach dem Wandern noch ein paar Bahnen zu ziehen.
Cons: Schön wäre es, wenn man im Hotel auch spontan etwas kleineres Essen könnte. Es gibt nur das Abendessen, welches man reservieren muss.
Location: Vorteil: Guter Ausgangspunkt für Wanderungen. Nachteil: Den Weg zu finden ist nicht ganz einfach und in der Nähe gibt es nicht viel.
Der Aufenthalt war Quinta da Serra war super. Allein der riesige Garten rund ums Hotel ist Sehenswert.

Posted by on 5 May 2018

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Comment from Hotel Management

2 Jul 2018 by Jorge Reis

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Tolles Hotel, top Umgebung, schöner Garten. Hotel ist schon ein wenig in die Jahre gekommen, aber das hat auch seinen Charme. Achtung: Anfahrt ist ein wenig kompliziert! Unbedingt vor Anreise beim Hotel einen Anfahrtsplan verlangen.

Posted by , from Emmental on 19 Apr 2018

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4 out of 5

Schön gelegen, delikates Frühstücksbuffet

Cons: Service an der Reception, Empfehlungen zum Beispiel für Wanderungen, Verkauf oder offerieren von Wanderkarten
Location: auf 700 m ü.M. Zufahrt über steile Strassen vo0m Zentrum Funchal > 30 Minuten
etwas abseits, für die Erkundung der Insel und zu den Wanderhotspots nicht so geeignet

Posted by on 18 Apr 2018

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5 out of 5
Très agréable endroit pour un séjour en couple. Magnifique jardin, piscine & sauna en fin de journée pour une détente bien venue après une journée de visite de l’ile

Posted by , from corcelles on 7 Apr 2018

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5 out of 5

Hotel tranquille et reposant

Pros: Tous
Cons: Rien que la Quinta rested comme Elle set
Location: C est de la verdure les choses a faire ce sont les levada c est a dire les randonnees
C est la troisieme fois que nous descendons dans cette Quinta tous y est parfait Mais il faut un vehicule c est plus pratique

Posted by , from ollioules on 28 Mar 2018

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About the BIO Hotel - Hotel Quinta da Serra

Location Estrada do Chote 4/6, Camara de Lobos, 9325-140

Property Features

BIO Hotel - Hotel Quinta da Serra offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A kids' pool, a 24-hour health club, and a sauna are also featured at the luxury BIO Hotel - Hotel Quinta da Serra. Self parking is free. This 5-star Camara de Lobos hotel is smoke free.

  • 52 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

BIO Hotel - Hotel Quinta da Serra offers 52 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature down duvets. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. This Camara de Lobos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.

GREENVALLEY – Overlooking the ocean and garden, this restaurant specialises in Portuguese cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a 24-hour health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Snorkelling nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Carbon monoxide detector
  • Property registry number - 4751
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.00 per person
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Quinta da Serra Camara de Lobos
  • Hotel Quinta da Serra
  • Quinta da Serra Camara de Lobos
  • Quinta da Serra
  • Hotel Quinta da Serra
  • Bio Hotel Quinta Da Serra
  • BIO Hotel Hotel Quinta da Serra
  • BIO Hotel - Hotel Quinta da Serra Hotel
  • BIO Hotel - Hotel Quinta da Serra Camara de Lobos
  • BIO Hotel - Hotel Quinta da Serra Hotel Camara de Lobos

You should know

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.