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"The hotel was really nice, in a nice area of Madrid. Slightly away from the city but the Metro was a close walk by away and very easy to get into the ... " More

By S.V01 on Thu 31 Mar 2016

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Hotel Description

The breakfast at Eurostars Madrid Tower gets good marks from our customers. During your stay, you're just a quick walk from Paseo de la Castellana. Free WiFi in public areas, a full-service spa and a restaurant are available. Built in 2008, this 5-star hotel has 474 rooms over 30 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Volvoreta
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with facials, massages or body treatments at SPA
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests speak favourably about the location and the size of the guestrooms
  • Just a 4-minute walk from Paseo de la Castellana and 13 minutes on foot from Hospital La Paz
  • Airport shuttle service available for a fee

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£199* Per night/room 1 Aug - 2 Aug

Skyline

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room (views to Castellana)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Superior Room (views to Castellana)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Eurostars Madrid Tower ratings based on 16 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eurostars Madrid Tower

Everyone (5) Couples (4) Family (3) Other (2) Friends (1)
4 out of 5

Bank Holiday Break

The hotel was really nice, in a nice area of Madrid. Slightly away from the city but the Metro was a close walk by away and very easy to get into the heart of the city. The staff were friendly and approachable and despite having cold water in the tap, as soon as this was made aware to them, they were up and having this resolved. The TV in the room was very small to what I was expecting, but the channels had a good mix, and you were able to change the language to English which was helpful. The gym was nice, nothing fancy but had all the equipment necessary for a good work out, a bit disappointed with the Spa facilities, as 50Euros for an hour to use this for me was a bit of a rip off seeing as they didn't really have even a swimming pool and not to mention how much the package cost in the first place. Overall was a good experience, but would check the small things in the future like the amenities that are included in the price.

Posted by on 31 Mar 2016

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4 out of 5

Great little get away

Lovely hotel - not really near to any attractions but metro services near by means easy access to all over, Nice way to see Madrid without the hustle and bustle. Really great views especially from the spa.

Posted by on 22 Sep 2015

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4 out of 5

good value for money.

food is not cheap and comes seperately. advicable to go and eat out, cheaper. The wellness spa is charged seperately as well. Overall the hotel is 5*. Madrid centre is several stops and 2 train changes from the hotel by metro. Oh and don@t forget shops shut between 3 and 5pm :)

Posted by on 19 Jan 2013

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5 out of 5

Posted by on 5 Aug 2019

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2 out of 5
not good i buy 140 euro more wih out any reasen they said you have two room booking and i book one room and take one night without tald me

Posted by on 4 Apr 2019

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5 out of 5
super schoenes hotel mit hervorragender aussicht, vor allem vom restaurant. check-in ging schnell und freundlich. jederzeit wieder

Posted by on 26 Feb 2019

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5 out of 5

Posted by on 13 Jan 2019

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1 out of 5
sehr unfreundlich! Zu teuer, zu wenig leistung! Spa nicht inbegriffen. Frühstück sehr schlecht. wenig auswahl.

Posted by , from Zürich, schweiz on 5 Nov 2018

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5 out of 5

Posted by on 23 Sep 2018

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2 out of 5

Luxuriöses Hotel

Cons: Ja, dem Hotel nächstes Mal bitte im Voraus mitteilen, dass das Zimmer bereits bezahlt ist. :)
Das Hotel an sich ist top. Leider hatte der Herr an der Rezeption beim Check-Out den Überblick nicht mehr und wir mussten das Hotelzimmer nochmals zu einem viel höheren Preis bezahlen.

Posted by on 11 Dec 2017

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Property Features

Eurostars Madrid Tower offers its guests a full-service spa, a 24-hour health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 16140 square feet (1499 square metres) and includes conference centres. A sauna, spa services, and tour or ticket assistance are also featured at the luxury Eurostars Madrid Tower. Parking is available for a fee. This 5-star Madrid hotel is smoke free.

  • 474 guestrooms or units
  • 30 levels
  • 16140 sq ft of conference space
  • 1499 sq. m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (13.3 km / 8.3 mi)
  • Train station: Madrid Chamartín Station (1 km / 0.6 mi)
  • Metro station: Begona Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Madrid Tower offers 474 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Volvoreta – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required.

Lobby bar – This bar specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club, a spa tub and a sauna.

Spa Services

SPA has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 16
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Self-parking fee: EUR 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Hotel Madrid Tower
  • Eurostars Madrid Tower
  • Eurostars Hotel Madrid
  • Eurostars Madrid Hotel
  • Eurostars Madrid Tower Hotel Madrid
  • Eurostars Madrid Tower Hotel
  • Eurostars Hotel Madrid
  • Eurostars Madrid Hotel
  • Eurostars Madrid Tower Hotel
  • Eurostars Madrid Tower Madrid
  • Eurostars Madrid Tower Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.