29 Jun 2019 by Javier. Frontdesk.
Dear guest. Thanks a lot for such a great review. We hope we fulfilled your expectations. The location is the best to move around Madrid and we are happy to hear that you loved the cleaning and our staff. We work hard to make you feel like home. Looking forward to see you soon! Best regards
10 Apr 2018 by Adrián P.
Dear guest, thank you so much for your review, our staff is indeed one of our biggest strengths. We are so glad to hear that you enjoyed our apartments and your stay with us. Best regards, Adrián P. Front Desk
25 Jan 2018 by Roberto
Dear Ebookers friend, What a great review, thank's a lot. Best Regards
26 Nov 2017 by Roberto - Front Desk
Dear guest, We apologice for the inconveniences. Warm Regards
31 Aug 2016 by Gran Vía Capital
Thank you very much for your comment. We're glad you liked our fully equipped apartment in the center of town. Regarding your comment on our personnal, we have taken corrective measures, we feel the inconvenience you have suffered, we want to to assure you that if you stay with us again this will not happen again. Thanks for everything, a strong greeting
8 Dec 2019 by Javier. Frontdesk.
Dear guest, Thank you very much for sharing your opinion and having chosen us to stay in Madrid. We are so glad that you liked the accommodation and the location as well, it is perfect to explore Madrid's centre. Gran Vía can be sometimes busy of people but the windows are well isolated and you can always ask for a better location to our staff at the frontdesk. They are always happy to help. Lookinf forward to see you again!
15 Nov 2019 by Javier. Frontdesk.
Dear guest. Many thanks for leaving your opinion, this is very important to us. We hope you had an unforgettable and lovely stay by our side. Next time you come, you will be welcome with open arms. Kind regards.
4 Nov 2019 by Daniela H. - Front desk
Dear guest, Thank you for taking the time to share your thoughts on your recent stay in Gran Via Capital. We are very happy to know that you have felt so comfortable and well looked after in our apartment, as we always want our clients to have an unforgettable memory. Once again we thank you for sharing your experience with us and we hope to serve you again soon. Cordial greetings,
27 Oct 2019 by Antonio P.
Dear Guest, Thanks a lot for sending your review after your stay. We are very happy reading you have enjoyed your stay with us and looking forward to welcoming you back soon. Kind regards. Gran Via Capital Team.
SmartRental Collection Gran Via Capital offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at SmartRental Collection Gran Via Capital. Parking is available for a fee. This 4-star Madrid apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
SmartRental Collection Gran Via Capital offers 97 forms of air-conditioned accommodation with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. 46-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.
Room service is available.
Recreational amenities at the apartment include a fitness centre and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 4 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 4 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts credit cards and cash for all on-site payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that onsite parking at this property is for cars only.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts credit cards and cash for all on-site payments. This property advises that enhanced cleaning measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.