The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. A seasonal outdoor pool, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hard Rock Hotel Madrid. The hotel can provide concierge services and wedding services. This Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hard Rock Hotel Madrid offers 161 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Sessions – This restaurant overlooks the pool and garden.
GMT+1 – On-site lobby lounge.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
