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4.2 out of 5

"Best staff and great location. The rooms are big and lucrative and the 24/7 service is amazing " More

By a verified traveller on Tue 20 Mar 2018

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£78* Per night/room 24 Jul - 25 Jul

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Double Room, Bathtub, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Hotel Claridge Madrid. During your stay, you'll be within walking distance of El Retiro Park. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy Spanish cuisine while dining at Claridge Cafe-Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and Pilates classes
  • Guests have great things to say about the overall condition of the property and the comfortable guestrooms
  • 12 minutes by foot from El Retiro Park and a 5-minute drive from Gran Via Street
  • Airport shuttle service available for a fee

Hotel Claridge Madrid ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Claridge Madrid

Everyone (16) Couples (2) Family (2)
5 out of 5
Best staff and great location. The rooms are big and lucrative and the 24/7 service is amazing

Posted by on 20 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by reception

Dear Customer; We appreciate your very positive comments and we look forward to your future stays with us. Receive a cordial greeting from all our team!

5 out of 5

Very good

Has pleasant experience. Just opposite metro station.

Posted by , from cardiff on 26 Feb 2018

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Comment from Hotel Management

26 Feb 2018 by Mika

We are very glad with your pleasant days. Thank you for sharing your experience.

5 out of 5

Great hotel in good location

Pros: Very clean and comfy rooms, staff very friendly and helpful
Location: Great transport links
Spotless, large comfy rooms in great location next to metro station and taxi rank. Cafes across the road serving good food

Posted by on 23 Jul 2017

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4 out of 5
Nähe u bahn u busstation, tolle aussicht, fteundliche rezeption, gemütliche lounge, sehr schöne zimmer

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by roberto

thanks for your nice words

5 out of 5
Das Personal ist sehr freundlich und hilfsbereit. In direkter Nähe befindet sich alles, was man braucht, Restaurants, Bars, Supermarkt. Man kommt von dort leicht mit vielen verschiedenen Bussen überall hin.

Posted by on 13 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Laura

Guten Morgen Wir sind sehr dankbar, dass Sie Ihre Meinung teilen, und wir freuen uns sehr, dass Sie eine gute Zeit mit uns hatten. Wir hoffen, Sie bald wieder zu sehen Grüße

5 out of 5
Hotel très bien placé, personnel agréable qui parle français et les locaux sont parfaits

Posted by , from Saint Étienne on 17 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by recepcion

muchas gracias por sus amables palabras saludo grande

4 out of 5
Das Hotel ist sehr schön, leider bis in die Nacht hinein sehr laut vom Strassenlärm. Das Hotel steht mitten im Verkehr. Wer nachts gerne mit offenem Fenster schlafen möchte, geht leider nicht. Das Hotel liegt eher ausserhalb, die Metro jedoch ist in unmittelbarer Nähe. Um in die Stadt zu kommen, kein Problem.

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Mika

Guten Tag. Es war schade, dass ich mich nicht bestmöglich ausruhen konnte. Zögern Sie nicht, uns das nächste Mal mitzuteilen, und wir werden uns bemühen, es zu lösen, während Sie im Hotel sind. Vielen Dank für Ihre Meinung und einen Gruß aus Madrid.

4 out of 5
Sehr guter Service, tolles Frühstücksbuffett, saubere schöne Zimmer. Laute Umgebung (Strasse, Verkehr), konnten das Fenster in der Nacht nicht öffnen

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Mika

Vielen Dank für Ihre Erfahrungen. Hoffentlich wird Ihr Aufenthalt beim nächsten Mal noch besser. Grüße

5 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Eva

Thank you for your good opinion about us, we wait see you soon in our hotel. Best regards.

4 out of 5
Metro ja kauppoja lähellä sekä ystävällinen ja palvelualtis henkilökunta tekivät lomastamme oikein mukavan. Voi kyllä suositella!

Posted by , from Kanta-Häme on 29 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Laura

Paljon kiitoksia siitä, että olet viettänyt aikaa lähettääksesi meille kommenttimme, ja toivomme voivamme nähdä sinut uudelleen liian kaukaisessa tulevaisuudessa.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Hotel Claridge Madrid. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 15 levels
  • Built in 1967
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Calanas Station (2 km / 1.3 mi)
  • Metro station: Conde de Casal Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Claridge Madrid offers 114 accommodations with minibars and a safe. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Claridge Cafe-Restaurant – This restaurant specialises in Spanish cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Claridge Madrid offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.95 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle
  • Self-parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge Madrid
  • Hotel Claridge Madrid
  • Claridge Hotel Madrid
  • Hotel Claridge Madrid Hotel
  • Hotel Claridge Madrid Madrid
  • Hotel Claridge Madrid Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.