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4.3 out of 5

"Best staff and great location. The rooms are big and lucrative and the 24/7 service is amazing " More

By a verified traveller on Tue 20 Mar 2018

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Hotel Description

The great public transport around Hotel Claridge Madrid gets high marks from our customers. During your stay, you'll be within walking distance of El Retiro Park. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1967, this 4-star hotel has 114 rooms over 15 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Claridge Cafe-Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, Pilates classes and bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 12 minutes by foot from El Retiro Park and a 4-minute drive from Madrid Rio
  • Airport drop-off shuttle service available for a fee

Family Room

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Superior Double Room, Bathtub, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Claridge Madrid ratings based on 21 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Claridge Madrid

Everyone (18) Couples (2) Family (2)
5 out of 5
Best staff and great location. The rooms are big and lucrative and the 24/7 service is amazing

Posted by on 20 Mar 2018

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Comment from Hotel Management

21 Mar 2018 by reception

Dear Customer; We appreciate your very positive comments and we look forward to your future stays with us. Receive a cordial greeting from all our team!

5 out of 5

Very good

Has pleasant experience. Just opposite metro station.

Posted by , from cardiff on 26 Feb 2018

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Comment from Hotel Management

26 Feb 2018 by Mika

We are very glad with your pleasant days. Thank you for sharing your experience.

5 out of 5

Great hotel in good location

Pros: Very clean and comfy rooms, staff very friendly and helpful
Location: Great transport links
Spotless, large comfy rooms in great location next to metro station and taxi rank. Cafes across the road serving good food

Posted by on 23 Jul 2017

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5 out of 5
Arrived from the airport very warm welcome. The room bathroom had a leaky shower so right away we were upgraded to the very top of the hotel over looking Madrid!!:) amazing room service clean great food. Big breakfast well worth it. It was my gf birthday when we arrived I had told them and asked them to put flowers and chocolates and candles wine in the room. They did it all so willing!! My partner was tickled so happy. Keep up the amazing work hotel claridge!! Close to the museums nice restraunts. Staff was so friendly helping us with anything we needed.

Posted by on 20 Jul 2016

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4 out of 5
Nähe u bahn u busstation, tolle aussicht, fteundliche rezeption, gemütliche lounge, sehr schöne zimmer

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by roberto

thanks for your nice words

5 out of 5
Das Personal ist sehr freundlich und hilfsbereit. In direkter Nähe befindet sich alles, was man braucht, Restaurants, Bars, Supermarkt. Man kommt von dort leicht mit vielen verschiedenen Bussen überall hin.

Posted by on 13 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Laura

Guten Morgen Wir sind sehr dankbar, dass Sie Ihre Meinung teilen, und wir freuen uns sehr, dass Sie eine gute Zeit mit uns hatten. Wir hoffen, Sie bald wieder zu sehen Grüße

5 out of 5
Hotel très bien placé, personnel agréable qui parle français et les locaux sont parfaits

Posted by , from Saint Étienne on 17 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by recepcion

muchas gracias por sus amables palabras saludo grande

4 out of 5
Das Hotel ist sehr schön, leider bis in die Nacht hinein sehr laut vom Strassenlärm. Das Hotel steht mitten im Verkehr. Wer nachts gerne mit offenem Fenster schlafen möchte, geht leider nicht. Das Hotel liegt eher ausserhalb, die Metro jedoch ist in unmittelbarer Nähe. Um in die Stadt zu kommen, kein Problem.

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Mika

Guten Tag. Es war schade, dass ich mich nicht bestmöglich ausruhen konnte. Zögern Sie nicht, uns das nächste Mal mitzuteilen, und wir werden uns bemühen, es zu lösen, während Sie im Hotel sind. Vielen Dank für Ihre Meinung und einen Gruß aus Madrid.

4 out of 5
Sehr guter Service, tolles Frühstücksbuffett, saubere schöne Zimmer. Laute Umgebung (Strasse, Verkehr), konnten das Fenster in der Nacht nicht öffnen

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Mika

Vielen Dank für Ihre Erfahrungen. Hoffentlich wird Ihr Aufenthalt beim nächsten Mal noch besser. Grüße

5 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Eva

Thank you for your good opinion about us, we wait see you soon in our hotel. Best regards.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Claridge Madrid. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hotel Claridge Madrid was completed in January 2013. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 15 levels
  • Built in 1967
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (14 km / 8.7 mi)
  • Train station: Atocha Cercanías Station (1.8 km / 1.1 mi)
  • Metro station: Conde de Casal Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Claridge Madrid offers 114 forms of accommodation with minibars and a safe. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Pillow options
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Claridge Cafe-Restaurant – This restaurant specialises in Spanish cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14.95 for adults and EUR 14.95 for children (approximately)
  • Airport shuttle fee: EUR 30 per vehicle
  • Self-parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge Madrid
  • Hotel Claridge Madrid
  • Claridge Hotel Madrid
  • Hotel Claridge Madrid Hotel
  • Hotel Claridge Madrid Madrid
  • Hotel Claridge Madrid Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Claridge Madrid offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.