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Hotel Emperador

4-star property
Gran Via 53, Madrid, Madrid 020 3788 4841
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4.4 out of 5
Excellent!
See all 13 ebookers Reviews

"Excellent service, great hotel with a spectacular pool area. Perfect location. " More

By a verified traveller on Mon 18 Sep 2023

Points Of Interest

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£158* Per night/room 30 Apr - 1 May

Club Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room (Interior)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Habitación Club Pemium balcon

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The sightseeing around Hotel Emperador gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.

  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Gran Via and Lope de Vega Theatre

Hotel Emperador ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Emperador

Everyone (4) Couples (6) Family (1)
5 out of 5
Excellent service, great hotel with a spectacular pool area. Perfect location.

Posted by on 18 Sep 2023

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Comment from Hotel Management

20 Sep 2023 by hotel Emperador

Dear Katri,We are pleased to know that you enjoyed your stay here at Hotel Emperador. Hope to welcome here again in a next future.Thank you for your opinion.

4 out of 5
City centre location was excellent for walking everywhere. Pool on the roof was very welcome in the 40 degree heat. Rooms very clean and well maintained.

Posted by on 17 Jun 2022

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5 out of 5
Surclassé, nous avons eu une chambre magnifique avec terrasse

Posted by on 30 Jun 2023

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Comment from Hotel Management

3 Jul 2023 by HOTEL EMPERADOR

Dear Daniel,We are very glad to know you enjoyed your stay at Emperador Hotel.See you soon!!

4 out of 5
Frühstück könnte besser sein es hatte nur Weissbrot und Vollcornbrot nur 2 Sorten Brot.

Posted by on 23 May 2023

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Comment from Hotel Management

23 May 2023 by Hotel Emperador

Estimado Domenico,Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Agradecemos su sugerencias de mejora de desayunos y tomamos nota de ellas.Esperamos poder darle de nuevo la bienvenida en un futuro próximo.Muchas gracias por su opinión.

5 out of 5
Très bien situé. Service pro

Posted by on 31 Dec 2022

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Comment from Hotel Management

2 Jan 2023 by HOTEL EMPERADOR

Merci Beaucoup!

5 out of 5
Pidin sijainnista ja henkilökunnan ammattimaisuudesta sekä ystävällisyydestä.

Posted by on 13 Nov 2022

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Comment from Hotel Management

14 Nov 2022 by HOTEL EMPERADOR

Dear Guest,First of all, thank you for your opinion, for us is very important to know it.We hope to see you in your next visit to Madrid.Kind Regards

5 out of 5
Sehr gute Lage in Madrid. Freundliches und kompetentes Personal. Hervorragender Pool- und Dachbereich mit Bar. Beeindruckende Aussicht über den Dächern von Madrid, vor allem zum Palast und der Kathedrale La Almudena

Posted by on 16 Sep 2022

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Comment from Hotel Management

20 Sep 2022 by Hotel Emperador

Vielen Dank für die Bewertung!

4 out of 5
Breakfast and Breakfast room was poor. Location was perfect.

Posted by on 5 May 2022

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4 out of 5
ruhig ud entspannend

Posted by on 19 Apr 2022

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Comment from Hotel Management

11 Jun 2022 by Hotel Emperador

, Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Esperamos poder darle de nuevo la bienvenida en un futuro. Gracias por su opinión.

4 out of 5
Malgré son positionnement au centre ville, nous avons bénéficié d'une chambre au calme.

Posted by on 6 Mar 2022

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Comment from Hotel Management

3 Apr 2022 by Hotel Emperador

Nos alegra saber que disfrutó su estancia en el Hotel Emperador. Esperamos poder darles de nuevo la bienvenida en un futuro próximo. Muchas gracias por su opinión.

About the Hotel Emperador

Location Gran Via 53, Madrid, Madrid 28013

Property Features

Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Principe Pio Station (1.3 km / 0.8 mi)
  • Metro station: Santo Domingo Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emperador
  • Emperador Hotel
  • Emperador Madrid
  • Hotel Emperador
  • Hotel Emperador Madrid
  • Madrid Emperador Hotel
  • Hotel Emperador Hotel
  • Hotel Emperador Madrid
  • Hotel Emperador Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.