Enter dates to see availability
- Air-conditioned rooms with satellite TV, minibars and room service (during limited hours)
- Free WiFi
- The coffee shop/café, poolside bar and bar/lounge offer choices for drinking and dining
- Breakfast is offered for a fee
- Valet parking and self-parking available for a fee
- Take a swim in the outdoor pool
- Services include dry cleaning/laundry, concierge services and tour or ticket assistance
- On-site recreation includes a fitness centre
- Guests have good things to say about the accommodation for the cleanliness and overall comfort
- Steps from Gran Via Street and Lope de Vega Theatre
Hotel Emperador ratings based on 57 verified reviews
Guest reviews for Hotel Emperador
Great location but a disappointing experience
14 Sep 2018 by Hotel Emperador
Dear Guest, We regret to read that you were unhappy during your stay Unfortunately I don´t have more information about the issue with our receptionists which annoyed you but perhaps it was a misunderstand with the language Our apologies for the inconveniences. The rooms in the hotel are being renovating. Hope we can welcome you in a future, Best regards,
Close to centre of city
4 May 2018 by Hotel Emperador
Dear guest, Our apologies for the inconveniences regarding the Club Lounge. We have informed our F&B department in order to avoid this problem may happen again Thank you for your feedback Hope to welcome you again in a future
Great hotel, air conditioning needs upgrading
7 Nov 2017 by HOTEL EMPERADOR
Dear Claire, Thank you so much for your feedback. We are happy to learn that you had a nice stay. Hope to welcome you again in a future
Good location on the Gran Via
28 Aug 2017 by Hotel Emperador
We are happy to hear that you enjoyed your stay here at Hotel Emperador. Hope to welcome here agin in a future Best regards, Pilar López León Rooms Division Manager
Best to avoid this hotel
Excellent location with superb roof top pool.
Nice hotel central
Very good and good value
Great hotel but could be better
About the Hotel EmperadorLocation Gran Via 53, Madrid, Madrid 28013
Hotel Emperador offers its guests an outdoor pool and a fitness centre. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Emperador. For a fee, parking is available.
- 1 building
- 232 guestrooms or units
- 10 levels
- Built in 1947
- Bar by the pool
- Bar or lounge
- Coffee shop
- Terrace on the roof
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Car service
- Tour and ticket information
- Wedding services available
- Beauty salon
- Television in lobby
Family Friendly Amenities
- Outdoor pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
- Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (18.4 km / 11.4 mi)
- Train station: Madrid Principe Pio Station (1.3 km / 0.8 mi)
- Metro station: Santo Domingo Station (0.1 km / 0.1 mi)
- Parking: Valet parking and self parking available for a surcharge
Hotel Emperador offers 232 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
- In-room dining (limited hours)
- Satellite channels
- Bathtub or shower
- Housekeeping (daily)
- Toiletries (free)
- Sound-insulated rooms
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
- Check-in time ends at midnight
- Check-in time starts at 2 PM
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 45.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: EUR 20.90 per person (approximately)
- Self-parking fee: EUR 31 per night
- Valet parking fee: EUR 31 per day
- Nearby parking fee: EUR 31 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Hotel Emperador Madrid
- Hotel Emperador
- Emperador Madrid
You should know
- Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
- The seasonal pool will open in May and close in September.