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4.0 out of 5

"It was very isolated for transport links to the city. " More

By a verified traveller on Tue 22 Oct 2019

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Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£48* Per night/room 11 Dec - 12 Dec

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Premium Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room with extra bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Nuevo Madrid. During your stay, you'll be within walking distance of Azca Financial District. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages, manicures and pedicures or facials at Spa Nuevo Madrid
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the value of their stay and the breakfast
  • 9 minutes by car from IFEMA - Feria de Madrid and 12 minutes from Santiago Bernabeu Stadium

Hotel Nuevo Madrid ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Nuevo Madrid

Everyone (9) Couples (1) Family (2)
4 out of 5
It was very isolated for transport links to the city.

Posted by , from London on 22 Oct 2019

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Comment from Hotel Management

12 Dec 2019 by HNM

Please be informed about the location before choose a hotel

3 out of 5

Nice hotel with a few bad points.

Could feel the springs in the bed and the shower was a disabled shower so I had to crouch in it as it did not adjust to a level that I could stand under it (I am 6 foot). The veg stew was a can of overcooked veg tipped into a bowl (which when I did not eat it, was not charged for). These were the only bad points, everything else about the hotel was excellent.

Posted by , from London on 19 Oct 2017

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4 out of 5
Well perfect location for business meetings, but also for everyone who doesn't wanna stay in city Centre.

Posted by on 24 Oct 2016

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5 out of 5

Posted by on 18 Apr 2022

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4 out of 5
Sehr ausserhalb der Stadt, nicht gut mit Metro angeschlossen. Zimmer super, Klimaanlage funktioniert nicht, war sehr warm im Zimmer.

Posted by on 25 Oct 2021

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Comment from Hotel Management

14 Dec 2021 by Hotel Nuevo Madrid

Good morning, Nowadays, with internet, is possible to check where the hotel is located before the stay. As we are in winter, what we have now activated is warm air. We are sorry for the inconveniences Regards

4 out of 5
Gutes Frühstücksbüfett 7 reichhaltig Sehr komfortabel Eingerichtet

Posted by on 18 Nov 2019

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4 out of 5
nice and clean, 20min walk to metro and a bit old but clean

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 8 Mar 2019

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4 out of 5

Posted by on 20 Feb 2019

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4 out of 5

Posted by on 18 Feb 2019

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Property Features

Hotel Nuevo Madrid offers its guests a full-service spa, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. There are 8 meeting rooms available. A sauna, spa services, and tour or ticket assistance are also featured at the business-friendly Hotel Nuevo Madrid. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 226 guestrooms or units
  • 12 levels
  • Built in 2005
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Chamartín Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Nuevo Madrid offers 226 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include bidets and hairdryers. This Madrid hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Hotel Nuevo Madrid has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub and a sauna.

Spa Services

Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nuevo Madrid
  • Nuevo Hotel Madrid
  • Nuevo Madrid
  • Nuevo Madrid Hotel
  • Hotel Nuevo
  • Hotel Nuevo Madrid Hotel
  • Hotel Nuevo Madrid Madrid
  • Hotel Nuevo Madrid Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.