7 Oct 2019 by Celia-Customer Care
Dear guest, thank you for your feedback. It is nice to know you enjoyed our location. We look forward to welcome you back. Sincerely, Customer Care Courtyard by Marriott Madrid Princesa
1 Sep 2019 by customer care
Dear Sir/Madame, Thank you for sharing with us the review from your stay at Courtyard by Marriott Madrid Princesa. We are delighted to know that the time you spent with us was pleasant and comfortable. At the same time, we can see that there is room for improvement based on your feedback. Please accept our apology for not meeting all your expectations during your stay. We have shared your review with our team to work on those aspects that did not meet your expectations. We wish to welcome you back in a close future and offer you the best of the stays. Sincerely, Customer Care – Courtyard by Marriott Madrid Princesa
24 Feb 2022 by Celia
Dear Annemari, We thank you for your comments. It is very nice to know you enjoyed your stay with us. We look forward to welcoming you back. Sincerely, Customer Care Hotel Princesa Plaza Madrid
3 Apr 2018 by Customer Care - Celia
Thank you for sharing your review of your recent stay with us. We look forward to welcome you back soon. Best regards, Customer Care Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference centres. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Hotel Princesa Plaza Madrid. For a fee, parking is available. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Coffee Shop – This bistro specialises in Spanish cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room – This buffet restaurant only serves breakfast. Open daily.
Bar Royal – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
