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4.6 out of 5

"Staff really nice. Really good breakfast loads to choose from. Overall really nice hotel. The restaurant is nice and not expensive. " More

By a verified traveller on Fri 18 Feb 2022

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Standard Double Room, Courtyard Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
£279* Per night/room 30 Apr - 1 May

Superior Double Room, Courtyard Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Luxury Penthouse, Hot Tub (Terrace)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room (Alcalá)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Courtyard Area

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Suite (Alcalá)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Hotel Regina. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
  • Airport and shopping centre shuttle service available for a fee

Hotel Regina ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Regina

Everyone (6) Couples (7) Family (1)
5 out of 5
Staff really nice. Really good breakfast loads to choose from. Overall really nice hotel. The restaurant is nice and not expensive.

Posted by on 18 Feb 2022

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5 out of 5
Sehr gutes Hotel mit freundlichem Personal. Das Zimmer ist sehr schön und modern eingerichtet. Das Frühstücksbuffet war sehr vielseitig und lecker. Die Lage ist perfekt, es sind nur ca. 3 Gehminuten bis zum Plaza del Sol, oder ca. 10 - 15 Gehminuten zum Plaza Mayor. Wir würden dieses Hotel sofort wieder besuchen.

Posted by on 16 Oct 2023

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5 out of 5

Posted by on 13 Oct 2023

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5 out of 5
Superbe hôtel, accueil top, extrêmement bien situé, buffet petit déjeuner incroyable !

Posted by on 7 May 2023

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4 out of 5

Posted by on 31 Jan 2023

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4 out of 5
Siisti, hyvät palvelut, ystävällinen henkilökunta, loistava aamiainen, sijainti vilkkaalla paikalla - yöllä äänet kuuluivat sisään aika kovaa (2. kerros), keskeinen sijainti - helppo asioida. Myös vesijohdon äänet toisista huoneista kuului melko kovaa. Kokonaiarvosana - suosittelen!

Posted by on 7 Nov 2022

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Comment from Hotel Management

7 Nov 2022 by Dianna Mae P. Vegilia

Dear Ms. Kari,Thank you for choosing Hotel Regina.It is wonderful to know that you were impressed by our comfortable rooms, facilities and friendly service.We appreciate your suggestions for improvement. Please be assured that your feedback is important to us and we will work to improve our services.We look forward to welcoming you back soon.Best regards,Guest Experience ManagerHotel Regina Madrid

4 out of 5

Posted by on 1 Nov 2022

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4 out of 5

Posted by on 16 Jul 2022

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4 out of 5
Die Unterkunft ist gut gelegen. Man kann alles zu Fuss erreichen. Die Zimmer sind sehr schön eingerichtet und das Personal sehr freundlich. Auch am Frühstücksbuffet gibt es nichts auszusetzen. Es hatte eine sehr grosse Auswahl für jeden Geschmack.

Posted by on 29 May 2022

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Comment from Hotel Management

15 Jul 2022 by Fátima El Amer

Dear Marisa, First of all I wanted to thank you for taking the time to leave your opinion and for choosing the Hotel Regina for your holidays in Madrid. It is always rewarding to receive positive comments about our team members, facilities and services. I would like to remind you that our guests opinion is very important for us as it helps us to improve our services. We will forward your feedback to the head of the department. We all do hope to welcome you back soon again for another fantastic stay and to show you the improvements! With kind regards, Fátima El Amer Guest Experience Department

5 out of 5
Ein traumhaftes Hotel mitten im Zentrum. Hatten das Zimmer mit Garten und Wanne auf dem Dach. Eine Erlebnis in einem wunderschön gebauten Hotelzimmer. Sehr empfehlenswert.

Posted by on 16 May 2022

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Comment from Hotel Management

15 Jul 2022 by Fátima El Amer

Dear Beat, Thank you very much for your kind feedback. Our aim is to deliver a memorable experience to all our guests, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back on a future occasion. Best wishes Fátima El Amer Guest Experience Department

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. A 24-hour fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • Built in 1928
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.8 km / 1.1 mi)
  • Metro station: Sevilla Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle and shopping centre shuttle

Room Amenities

Hotel Regina offers 175 accommodations with minibars and a safe. Memory foam beds feature down duvets. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Regina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 35 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid
  • Hotel Regina Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.