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4.3 out of 5

"Very friendly staff, great value for money. Away from the city centre but well located next to the metro. " More

By Gaya on Tue 27 Aug 2013

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£94* Per night/room 30 Apr - 1 May

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double room with extra bed

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Familiar Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Crisol Vía Castellana, you're connected to the convention centre and just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Paseo de la Castellana and 3 minutes on foot from Plaza de Castilla

Crisol Vía Castellana ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crisol Vía Castellana

Everyone (6) Couples (3) Other (2)
4 out of 5

Great place to stay

Very friendly staff, great value for money. Away from the city centre but well located next to the metro.

Posted by on 27 Aug 2013

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3 out of 5
-Sehr in die Jahre gekommenes hotel. -Doppelbett war aus 2 einzelnen betten -Somit fällt man oft dazwischen. Bett war Gross. -Hotel Nicht im Zentrum -Eher im Business Viertel Metro gerade in der Nähe -Aussenfassade nicht einladend. Blondes fremdes Haar vom eimchecken bis am ende des Aufenthaltes im Glas vom Badezimmer vom Vorgänger. Als Junges Paar nicht zu empfehlen

Posted by on 23 Feb 2023

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4 out of 5
Nahe am Bahnhof Charmatin und direkt neben der Metro gelegen. Schöne Ankunfthallle. Alles zweckmässig und gut.

Posted by on 1 Oct 2022

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4 out of 5

Posted by on 9 May 2022

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4 out of 5

Posted by on 2 Sep 2019

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4 out of 5
Hotel propre, chambre propre un peu petite. Produit de douche, shampoing, crème, brosse à dents, rasoir et crème à raser mis à disposition dans la chambre c'est un plus non négligeable lorsqu'on ne prend qu'un bagage cabine. Petit déjeuner 12e par jour et par personne, il est varié et correct.

Posted by , from Avignon on 21 May 2019

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5 out of 5
Alles bestens. Super Morgenessen. Direkt an U Bahnstattion.

Posted by on 4 Mar 2019

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5 out of 5

Posted by on 25 Feb 2019

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5 out of 5

Schönes Hotel mit Guter Lage

Sehr gutes Preisleistungsverhätnis. Das Personal ist äusserst freundlich

Posted by on 14 Jan 2017

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4 out of 5

Erinomaiset ikkunat

Sijainti hyvä ja koko seinän kokoiset ikkunat hienot.

Posted by on 2 Jan 2014

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Property Features

A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 3315 square feet (308 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Crisol Vía Castellana. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3315 sq ft of conference space
  • 308 sq. m of conference space
  • Built in 1993
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Chamartín Station (1 km / 0.6 mi)
  • Metro station: Plaza de Castilla Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crisol Vía Castellana offers 228 accommodations with minibars and a safe. This individually furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

This property uses solar energy

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property uses solar energy.

  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Renewable energy source - solar
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Covered self-parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castilla Plaza Hotel
  • Hotel Castilla Plaza
  • Hotel Vía Castellana Madrid
  • Hotel Vía Castellana
  • Vía Castellana Madrid
  • Vía Castellana
  • Abba Castilla Plaza Madrid
  • Hotel Abba Castilla Plaza

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.