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4.3 out of 5

"Having booked 4 standard twin rooms with views we got 3 twin and one double and all on different floors and all inner rooms with no city views. The r ... " More

By a verified traveller on Sat 04 Nov 2017

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Standard Double Room, 1 Double Bed (Spacious)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£69* Per night/room 27 Jun - 28 Jun

Privilege, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds (RENOVATED IN 2017)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Mercure Madrid Plaza de Espana's great location. During your stay, you're just a quick walk from Gran Via Street. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. This 4-star hotel has 97 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free WiFi
  • Enjoy a bite to eat at Vermuteria Chipen, a delicatessen that serves fusion cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Cerralbo Museum and 8 minutes by car from Madrid Amusement Park

Mercure Madrid Plaza de Espana ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Madrid Plaza de Espana

Everyone (4) Couples (4)
4 out of 5

Posted by on 8 Oct 2018

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3 out of 5

7 Ladies who lunch

Pros: The area this hotel is in is excellent for seeing the sights and getting around the city by bus.
Cons: Having the air conditioning working you couldn’t stay in this hotel in the summer.
Location: The Teatro Real and Palacio Real are nearby. The city tour bus can be picked up near Plaza de Espana.
Having booked 4 standard twin rooms with views we got 3 twin and one double and all on different floors and all inner rooms with no city views. The rooms were all too hot due to air conditioning not working. The hotel ran out of white wine on the third day and wouldn’t be getting any more until the next week from their supplier. No cocktail menu available either.

Posted by , from Dunfermline on 4 Nov 2017

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5 out of 5

Perfect to our needs

Lovely staff with very good local recommendations , and great facilities , walking distance to everything, we did not need to use metro or taxi.

Posted by , from England on 28 Oct 2017

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4 out of 5

“Great location, good, clean hotel but needs a makeover”

Location: Ideally situated near to 2 metro stations and just off the Gran Via with an abundance of bars and restaurants to choose from. To get our bearings we took the open top bus tour and discovered that practically all the major sights are within walking distance - we comfortably walked the bus route the next day. Hotel: Service was good and the public areas were clean. We opted for the buffet breakfast, which was quite expensive at €13 euros each but there was a good selection including boiled eggs, bacon, sausages plus all the usual continental fayre. There isn't a bar although there are vending machines including one that dispenses wine in the lobby. Room: we booked a Privilege room that included a free mini bar (soft drinks only), nespresso machine, bath robes, slippers and a balcony. The room was fairly large and had an entrance hall which separated the bedroom and the bathroom and was excellent for storage of luggage, boots etc. The double glazing was very effective at reducing the road noise to an absolute minimum. Although air conditioned, we found the room to be very hot still. The bathroom was well equipped with a good shower and a good selection of toiletries. The bed was super king size and extremely comfortable as were the pillows. All in all the hotel offers good value for money and is in a great central location but it is dated, the wall paper has seen better days and could do with a makeover, however it is clean and I would definitely stay here again.

Posted by on 15 Nov 2015

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5 out of 5
Die Unterkunft liegt 5 Gehminuten von der Gran Via entfernt. Das Hotel ist trotzdem an einer ruhigen Lage. Die Zimmer sind sauber. Das Frühstück ist gut. Für einen Städtetrip völlig zu empfehlen.

Posted by on 17 Feb 2020

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4 out of 5

Posted by on 5 Nov 2018

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5 out of 5

Perfektes Hotel an guter Lage

Hübsches Hotel, gut gelegen, sehr ruhig, feines Frühstückbuffet, freundliches Personal, sehr sauber. Preis-Leistung hervorragend.

Posted by on 14 Apr 2015

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4 out of 5

Aamiainen ei kuulu hotellin hintaan

Aamiaista kyllä saa hotellin buffetista ja sitä on eritasoista ja hintaista.

Posted by on 15 May 2014

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About the Mercure Madrid Plaza de Espana

Location Calle De Tutor 1, Madrid, Madrid 28008

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Mercure Madrid Plaza de Espana. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Madrid Plaza de Espana was completed in July 2017. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 6 levels
  • 45 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (18.7 km / 11.6 mi)
  • Train station: Madrid Principe Pio Station (1.4 km / 0.8 mi)
  • Metro station: Ventura Rodriguez Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Madrid Plaza de Espana offers 97 forms of accommodation with minibars and a safe. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Vermuteria Chipen – This delicatessen specialises in fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Madrid Plaza Espana
  • Mercure Madrid Plaza Espana
  • Accor Madrid Plaza De Espana
  • Madrid Sofitel
  • Mercure Madrid Plaza De Espana Hotel Madrid
  • Sofitel Madrid
  • Mercure Madrid Plaza Espana Hotel
  • Mercure Plaza Espana Hotel
  • Mercure Plaza Espana
  • Mercure Madrid Plaza de Espana Hotel
  • Mercure Madrid Plaza de Espana Madrid
  • Mercure Madrid Plaza de Espana Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.