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4.5 out of 5

"A short trip from the airport, close to the Metro which gives you access to the entire city . The staff were excellent and friendly. Rooms are very c ... " More

By a verified traveller on Thu 22 Aug 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Novotel Madrid Center. During your stay, you'll be connected to the convention centre and just a quick walk from WiZink Center. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. Built in 2015, this 4-star hotel has 790 rooms over 8 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and rainfall showerheads
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Within a 10-minute walk of WiZink Center and Nuevo Teatro Alcala

Executive Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Novotel Madrid Center ratings based on 14 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Madrid Center

Everyone (12) Family (1)
5 out of 5
A short trip from the airport, close to the Metro which gives you access to the entire city . The staff were excellent and friendly. Rooms are very comfortable and spotless clean. Breakfast is superb. The plunge pool on the roof terrace is a great treat on a hot day. Looking forward to returning.

Posted by on 22 Aug 2019

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4 out of 5

Posted by on 12 Jul 2019

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5 out of 5
Great location. Friendly staff. Great choice of breakfast foods!

Posted by , from Scotland on 15 Oct 2018

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5 out of 5

Perfect location !

Modern hotel in perfect location. Hotel is situated 5 min walk from ‘yellow’ airport bus stop (€5). Staff were friendly and helpful. Rooms spotless. Drinks at bar were excellent value (€10 for a bottle of wine, €2.90 for beer). Short walk from metro or 30min stroll into centre of Madrid. Couldnt ask for more for a weekend break. Would definitely return

Posted by , from north wales on 23 Jan 2018

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4 out of 5

Posted by on 21 Feb 2020

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5 out of 5

Posted by on 24 Dec 2019

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4 out of 5

Posted by on 24 Dec 2019

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3 out of 5

Posted by on 1 May 2019

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5 out of 5
Hotel pas très centré, mais le centre de Madrid est facilement accessible. Les taxis ne sont pas chers. La chambre que nous avions était spacieuse, et il y avait un smartphone avec telephonie et 4g gratuit.

Posted by on 28 Dec 2018

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5 out of 5
Hyvä hotelli,palvelu todella hyvää joka osaa luetella. Taitaa olla maailman suurin Novotel siksi esim. Hissiä välillä vaikea saada,onneksi oli rappuset. Aamupala erinomainen hinta/laatu suhde todellakin kohdallaan. Jopa kuohuviiniä löytyi halukkaille. Hedelmistä ja kasviksista puristettua mehua sai todella tuoreena. Kaikkea mitä tarvitaan oli tarjolla. Hotelli lähellä metro Goya linjaa jolla kaupunkiin helposti. O'Donnell josta ympyrä metro lähti ja esim. Lentokentälle sekä O'Donnell lähti myös bussi lentokentälle.Taksi n. 30€ kentälle. Wizink center lähellä jossa konsertteja ja Real Madrid pelaa koripalloa. Läheisellä alueella paljon hyviä ruokapaikkoja.

Posted by on 18 Dec 2018

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About the Novotel Madrid Center

Location O'donnell 53, Madrid, Madrid 28009

Renovations + Closures

This property is closed from 13 March 2020 to 31 August 2020 (dates subject to change).

Property Features

Novotel Madrid Center offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2015
  • Dining venue
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (13.8 km / 8.5 mi)
  • Train station: Madrid Recoletos Station (1.7 km / 1.1 mi)
  • Metro station: O'Donnell Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Madrid Center offers 790 forms of accommodation with a safe and complimentary bottles of water. 37-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Eat Bar – This restaurant serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Madrid Center

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center Madrid
  • Novotel Madrid Center Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.