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4.1 out of 5

"I stopped over in this hotel for one night in between staying with a friend and catching the train down to Jerez from Atocha station. My main criteria ... " More

By a verified traveller on Sat 16 Sep 2017

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Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£101* Per night/room 25 Jul - 26 Jul

Double Room, Park View (Retiro)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Petit Palace Savoy Alfonso XII. During your stay, you're just a quick walk from El Retiro Park. Features include free WiFi in public areas, plus a restaurant and a business centre. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests praise the quiet and central location
  • Steps from El Retiro Park and 7 minutes on foot from Prado Museum
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Petit Palace Savoy Alfonso XII ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Petit Palace Savoy Alfonso XII

Everyone (3) Couples (4) Family (2)
5 out of 5

Lovely hotel, amazing location...

I stopped over in this hotel for one night in between staying with a friend and catching the train down to Jerez from Atocha station. My main criteria was location - and what a location!! My room looked out into El Retiro park, it was five minutes walk from the Prado and Thyssen-Bornemisza museums and about fifteen minutes walk from Madrid Atocha, one of the main stations and with a direct line to the airport. However the hotel itself was a treat. Fantastic original art nouveau-style features - seek out the staircase, architecture fans - huge rooms, with everything you require considered, good crisp bed linen and a reasonable choice of healthy options at breakfast. I also ate supper there in the evening, which was to a high standard. Would definitely consider staying there again...

Posted by , from Oxford on 16 Sep 2017

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Comment from Hotel Management

17 Oct 2017 by Laura

Dear Ali, We truly thank you for your kind words and for recommending us. There is nothing more gratifying for us than knowing that our guests enjoy the time they spend with us, and above all, We are glad to know you enjoyed our great location and our Chef menu aswell. Thank you again for reviewing our hotel and we hope you will come back and visit soon! Best regards, Laura Ortega Front Desk Manager

3 out of 5

No major complaints, a few minor niggles

Good location, very nice building, fantastic style and decor. However beds were too firm and uncomfortable. Double room was actually two single beds pushed together. Aside from a desk chair, there was no armchair. The bathroom door was made of translucent glass, and wasn't a true door.

Posted by on 12 Mar 2013

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4 out of 5

Posted by on 1 Jan 2022

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4 out of 5
Sehr freundliche Bedienung. Schwarz Tee war nicht immer vorhanden, weder am Frühstück noch in Zimmer.

Posted by on 10 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by David Chía - Experience Manager

Lieber Gast, Vielen Dank, dass Sie sich für unser Hotel während Ihres Aufenthalts in Madrid entschieden haben. Im Petit Palace ist die Aufmerksamkeit für unsere Gäste sehr wichtig. Wir freuen uns, dass unsere Aufmerksamkeit Ihren Erwartungen entspricht. Ich merke über Tee. Ich werde bei der F & B-Abteilung nachfragen, ob dieser Artikel immer verfügbar ist. Nochmals vielen Dank für Ihre Zeit. Mit freundlichen Grüßen David Chía Experience Manager

4 out of 5
Hôtel très bien situé petit déjeuner excellent chambre très propre ainsi que l hotel Par contre chambre donnant sur le parc très bruyante à cause du boulevard et fenêtre non insonorisée. Personnel très sympathique mais ne parlant pas français. Avons tout de même passé un excellent sejour

Posted by on 4 Jan 2019

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Comment from Hotel Management

12 Jan 2019 by David Chía - Experience Manager

Cher invité, Merci beaucoup d'avoir choisi notre hôtel pour votre séjour à Madrid. Nous sommes heureux de lire que vous avez aimé l'emplacement et nos chambres, mais surtout que l'attention de notre équipe vous aidera à profiter d'une meilleure expérience. Je regrette que le bruit de la rue l'ait empêché de profiter davantage de sa chambre. Dans notre équipe de réception, nous avons trois personnes qui parlent français, je regrette de ne pouvoir vous aider. Nous espérons que vous serez encouragés à revenir dans notre hôtel. Cordialement, David Chía Experience Manager

5 out of 5

Visite de Madrid en couple

Hôtel design et très confortable, idéalement situé vers les musées et centres d'art, dans un quartier calme en bordure du Parc du Retiro.

Posted by on 3 Mar 2016

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4 out of 5

Zeer mooi hotel combinatie van classisme en spaanse design

Vooral zeer mooi hotel . De mix van classisme en gedurfde design maakt het hotel zeer aantrekkelijk. Uitstekende ligging . Parkuitzicht was er niet , gezien er een grote boom in volle bloei voor het terras groeide. Kamer was zeer verzorgd kraak witte handdoeken en een zeer goede grote douche. Vriendelijk en behulpzaam personeel . Een fijn rustpunt in het drukke Madrid .

Posted by on 16 May 2015

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4 out of 5

Trendig-designt, sehr ruhig, absolut zentral...

Drei Nächte waren wir gerade im trendig-designten PPSAXII mit unseren drei Kindern (11, 14, 16 J.) im sep. Dreibettzimmer. Beide Zimmer waren durch Extratür abgetrennt und nach hinten gelegen, daher absolut ruhig. Auch geräumig, zweiter Stuhl wäre schön gewesen und hätte lässig ins Zimmer gepaßt. Das transparente Bad ist Geschmacksache und nicht alles praktisch; tolle Dusche mit Super-Strahl! Bett zu hart und etwas kurz, dafür Punktabzug. Warme Extra-Decke gab es erst auf Bestellung. Exzellente Lage, nur zum Real Spiel haben wir Bus/Metro benutzt, alles andere zu Fuß erreicht. Flughafen-Expreß-Bus hält unweit. Prado und Thyssen Bornemisza sind "um die Ecke", der schöne Retiro-Park direkt vor der Tür. Zum Frühstück haben wir die Cafés in direkter Nachbarschaft ausprobiert, was mit 22-30€ für alle Fünf deutlich billiger war als 15€ pro Kopf im Hotel. Personal war sehr freundlich und hilfsbereit, alle gut im Englischen, einer sogar mit Deutsch. Uneingeschränkte Empfehlung, vor allem wegen der Lage.

Posted by on 11 Feb 2014

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4 out of 5

Frühstück einschliessen

Alles war okay, nur bei der Buchung habe ich nirgends gesehen, dass der Preis ohne Frühstück war. Mit zusätzlichen Kosten von Euro 60.00 für das Frühstück für die ganze Familie (4 Personen) und pro Tag war der Preis dann doch hoch.

Posted by on 26 Apr 2013

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About the Petit Palace Savoy Alfonso XII

Location Calle Alfonso XII, 18, Madrid, Madrid 28014

Property Features

There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Petit Palace Savoy Alfonso XII. This Art Deco Madrid hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 1852
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.2 km / 0.8 mi)
  • Metro station: Retiro Station (0.6 km / 0.4 mi)

Room Amenities

Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Smart television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

El Retiro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per child: EUR 65 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 17 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Petit Palace Alfonso Savoy
  • Petit Palace Alfonso XII
  • Petit Palace Savoy
  • Petit Palace Savoy Alfonso
  • Petit Palace Savoy Alfonso XII
  • Petit Palace Savoy Alfonso XII Hotel
  • Petit Palace Savoy Alfonso XII Hotel Madrid
  • Petit Palace Savoy Alfonso XII Madrid
  • Petit Savoy Alfonso Xii Madrid
  • Petit Palace Savoy Alfonso XII Hotel
  • Petit Palace Savoy Alfonso XII Madrid
  • Petit Palace Savoy Alfonso XII Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.