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4.6 out of 5

"Lovely hotel in an excellent location. " More

By a verified traveller on Thu 16 Jun 2022

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£119* Per night/room 12 May - 13 May

Standard Room (View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Basic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Exterior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Room Mate Macarena - Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort, comfy beds, spaciousness and low noise level
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol

Room Mate Macarena - Gran Vía ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Room Mate Macarena - Gran Vía

Everyone (6) Couples (5) Family (3)
5 out of 5
.

Posted by on 17 Apr 2023

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Comment from Hotel Management

19 Apr 2023 by Macarena's Team ;)

Dear Gareth, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay with us. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

5 out of 5
Lovely hotel in an excellent location.

Posted by , from Edinburgh on 16 Jun 2022

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Comment from Hotel Management

19 Jun 2022 by Macarena's Team

Dear Melissa, thanks for such a great feedback! we are so happy to know you have enjoyed your stay wih us:) We hope you can visit us in a near future. Kindest Regards

4 out of 5
Bien placé dans la ville. Décoration agréable. Personnel compétent.

Posted by on 24 Feb 2024

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Comment from Hotel Management

26 Feb 2024 by L'équipe de Macarena

Bonjour Caroline,Merci pour vos commentaires positifs ! Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel bien situé, avec une décoration agréable et un personnel compétent.Nous espérons vous revoir bientôt pour un autre séjour agréable !Cordialement,

5 out of 5
Einfach perfekt! Modern, zentral, freundliches Personal super gelegen mitten im Zentrum und doch - dank der guten Fenster - total ruhig.

Posted by on 6 Jan 2024

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Comment from Hotel Management

21 Jan 2024 by The Macarena Team :)

Dear Birgit,Thank you so much for your kind words! We're thrilled to hear that your stay was simply perfect, and we appreciate your compliments on the modern amenities, central location, and friendly staff. We're delighted that, despite being in the heart of the city, the good window insulation provided a quiet retreat. We look forward to welcoming you back soon.Best regards,

5 out of 5
Alles Top, Super Standort, super freundliches Personal und alles sauber

Posted by on 21 Dec 2023

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Comment from Hotel Management

22 Dec 2023 by Macarena's Team ;)

Lieber Jon,Vielen Dank für Ihre positiven Worte! Es freut uns sehr zu hören, dass Sie mit der erstklassigen Lage, dem überaus freundlichen Personal und der Sauberkeit zufrieden waren. Wenn Sie weitere Anmerkungen oder Wünsche haben, lassen Sie es uns bitte wissen. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen!Herzliche Grüße,

4 out of 5
Bett war sehr bequem . Aber eine richtige Badezimmer wäre von Vorteil Keine Privatsphäre !!!!! Am Morgen früh fangen an die Läute ins Frühstücksraum die Stühle hin und her zu schieben die enorm viel Lärm verursacht im Zimmer. Wir könnten tauschen aber dann kein Aussicht . Fussschoner ist hier auch bekannt . Rezeptionspersonal war sehr nett und hilfsbereit.

Posted by on 13 Sep 2023

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Comment from Hotel Management

1 Nov 2023 by Macarena's Team ;)

Thank you for your feedback! We're glad to hear that you found the bed comfortable and the reception staff helpful.We'll work on addressing your concerns to ensure that our guests have a more comfortable stay.Thank you for your honest feedback, and we hope you'll consider visiting us again in the future.

5 out of 5

Posted by on 22 Jun 2023

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Comment from Hotel Management

26 Jul 2023 by Equipo Macarena :)

Hola Pascal:) Muchas gracias por tu comentario y por compartir tu experiencia en Room Mate Macarena. Agradecemos mucho tu opinión y si en algún momento vuelves por Madrid, ya sabes dónde tienes tu casa :) Un saludo! Equipo Macarena!! :)

5 out of 5
Very clean, good location, friedly staff, excellent breakfast

Posted by on 11 Apr 2023

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Comment from Hotel Management

14 Apr 2023 by Macarena's Team :)

Dear Pasi, Thank you so much for sharing your experience at Room Mate Macarena!! We are so happy to know that you enjoyed your stay with us. We really hope to be able to welcomig you back at your home away from home in Madrid. Best regards, Macarena's Team :)

5 out of 5
Sijainti erinomainen, todella siisti ja kaunis huone, monipuolinen ja runsas aamiainen, ystävällinen ja avulias henkilökunta, kaikki sujui hyvin. Menisin ehdottomasti tähän hotelliin uudestaan.

Posted by on 29 Oct 2022

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Comment from Hotel Management

8 Nov 2022 by Macarena´s Team

Dear Suvi, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid!! Best regards, Macarena's Team :)

4 out of 5
Top Lage. Schade, dass der Pool nicht zur Verfügung stand.

Posted by on 16 Oct 2022

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Comment from Hotel Management

20 Oct 2022 by Macarena's Team

Dear Sergio, Thank you for sharing your experience at Room Mate Macarena, your comments help us to improve our services day by day. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

About the Room Mate Macarena - Gran Vía

Location Gran Vía 43, Madrid, 28013

Property Features

As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour or ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019. This 3-star Madrid hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 9 levels
  • Built in 1946
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.7 km / 1.1 mi)
  • Metro station: Callao Station (0.1 km / 0.1 mi)

Room Amenities

Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Grey water recycling system
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - geothermal
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Room Mate Rex
  • Room Mate Rex Gran Vía
  • Room Mate Macarena Gran Via
  • Room Mate Macarena - Gran Vía Hotel
  • Room Mate Macarena - Gran Vía Madrid
  • Room Mate Macarena - Gran Vía Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from noon to 6:30 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.