19 Apr 2023 by Macarena's Team ;)
Dear Gareth, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay with us. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)
19 Jun 2022 by Macarena's Team
Dear Melissa, thanks for such a great feedback! we are so happy to know you have enjoyed your stay wih us:) We hope you can visit us in a near future. Kindest Regards
26 Feb 2024 by L'équipe de Macarena
Bonjour Caroline,Merci pour vos commentaires positifs ! Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel bien situé, avec une décoration agréable et un personnel compétent.Nous espérons vous revoir bientôt pour un autre séjour agréable !Cordialement,
21 Jan 2024 by The Macarena Team :)
Dear Birgit,Thank you so much for your kind words! We're thrilled to hear that your stay was simply perfect, and we appreciate your compliments on the modern amenities, central location, and friendly staff. We're delighted that, despite being in the heart of the city, the good window insulation provided a quiet retreat. We look forward to welcoming you back soon.Best regards,
22 Dec 2023 by Macarena's Team ;)
Lieber Jon,Vielen Dank für Ihre positiven Worte! Es freut uns sehr zu hören, dass Sie mit der erstklassigen Lage, dem überaus freundlichen Personal und der Sauberkeit zufrieden waren. Wenn Sie weitere Anmerkungen oder Wünsche haben, lassen Sie es uns bitte wissen. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen!Herzliche Grüße,
1 Nov 2023 by Macarena's Team ;)
Thank you for your feedback! We're glad to hear that you found the bed comfortable and the reception staff helpful.We'll work on addressing your concerns to ensure that our guests have a more comfortable stay.Thank you for your honest feedback, and we hope you'll consider visiting us again in the future.
26 Jul 2023 by Equipo Macarena :)
Hola Pascal:) Muchas gracias por tu comentario y por compartir tu experiencia en Room Mate Macarena. Agradecemos mucho tu opinión y si en algún momento vuelves por Madrid, ya sabes dónde tienes tu casa :) Un saludo! Equipo Macarena!! :)
14 Apr 2023 by Macarena's Team :)
Dear Pasi, Thank you so much for sharing your experience at Room Mate Macarena!! We are so happy to know that you enjoyed your stay with us. We really hope to be able to welcomig you back at your home away from home in Madrid. Best regards, Macarena's Team :)
8 Nov 2022 by Macarena´s Team
Dear Suvi, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid!! Best regards, Macarena's Team :)
20 Oct 2022 by Macarena's Team
Dear Sergio, Thank you for sharing your experience at Room Mate Macarena, your comments help us to improve our services day by day. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)
As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour or ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019. This 3-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Recreational amenities at the hotel include a seasonal outdoor pool.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.