83.0% Based on 886 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

A family-friendly stay in the heart of Madrid awaits you at Sercotel Gran Hotel Conde Duque. You'll be 1.9 km (1.2 mi) from Plaza Mayor and 2.9 km (1.8 mi) from Prado Museum. Highlights at this Art Deco hotel include a restaurant, a bar/lounge, and a conference centre.

You can enjoy LCD TVs with satellite channels, and all 141 soundproofed rooms feature free WiFi, free newspapers, and safes. Dining in is an option with 24-hour room service, and minibars provide refreshments. Memory foam beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, pillow menus, down comforters, and hairdryers are available.

Salon de te serves local cuisine and is open for brunch, lunch, and dinner. 97 square feet (9 square metres) of event facilities include meeting rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 11 AM. There's also self parking, along with the convenience of train pick-up service.

Within a 30-minute walk of this 4-star Chamberi hotel, attractions include Plaza de Espana and Royal Palace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend out of 886 reviews

Excellent 318
Good 393
Average 131
Poor 34
Terrible 10
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Sercotel Gran Hotel Conde Duque

Location Plaza Conde Valle Suchil, 5, Madrid, Madrid 28015

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include A business centre, a limo/town car service, and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes conference centres. A fitness centre, a library, and tour or ticket assistance are also featured at the family-friendly Sercotel Gran Hotel Conde Duque. Parking is available for a fee. A complete renovation of Sercotel Gran Hotel Conde Duque was completed in August 2012. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • 6 conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 1953
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (15 km / 9.3 mi)
  • Train station: Madrid Recoletos Station (2.5 km / 1.5 mi)
  • Metro station: San Bernardo Station (0.3 km / 0.2 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Gran Hotel Conde Duque offers 141 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a bath and shower, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Salon de te – This tapas bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 5 kg)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR17 per person (approximately)
  • Self-parking fee: EUR19 per night
  • Pet fee: EUR25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sercotel Gran Hotel Conde Duque Madrid
  • Sercotel Gran Hotel Conde Duque
  • Sercotel Gran Conde Duque Madrid
  • Sercotel Gran Conde Duque
  • Gran Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Sercotel Gran Hotel Conde Duque offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.