9 Dec 2019 by General Manager
Dear Guest, thank you for taking the time providing us with positive feedback. It was a pleasure having you as our guest and we look forward welcoming you back very soon for more memorable desert experiences. Warm regards, Adrian Stoppe
16 Nov 2017 by Axel
Dear Reisefan, Firstly, I want to thank you for your wonderful review. I am delighted to hear that you enjoyed your stay with us. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to welcome you back soon on a much longer stay. Sincerely, Axel Bethke General Manager
Anantara Qasr al Sarab Desert Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A kids' pool, a health club, and a sauna are also featured at the luxury Anantara Qasr al Sarab Desert Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Mahdar Bin Usayyan hotel.
Available in all rooms: Free WiFi , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Anantara Qasr al Sarab Desert Resort offers 205 forms of accommodation which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Al Waha – This buffet restaurant serves breakfast, lunch and dinner.
Suhail – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Ghadeer – This restaurant serves lunch and dinner.
Late-night fare is available from 24-hour room service.
Guests can experience the thrill of a safari, and enjoy recreation facilities including 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Anantara Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
All guests are required to present a valid government-issued ID card at check-in. A valid passport with UAE entry stamp, UAE Emirates ID, and GCC (Gulf Cooperation Council) ID are accepted.
Due to COVID-19, guests are encouraged to submit their ID to the property in advance of arrival.
Guests are required to have the AL HOSN UAE App installed on their mobile devices. Guests may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, cash and mobile payments
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Drones and aerial surveillance devices are not permitted at this property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.