1 Nov 2019 by Matt Selch
Thank you for your review
9 Apr 2019 by Kayleigh
Thank you for your feedback, Great news you like our makeover. We hope to welcome you back soon.
9 Apr 2019 by Kayleigh
Thank you for your feedback, apologies for the issue you encountered regarding the key card. I am sure reception were on hand to fix the issue. We hope to welcome you back again soon.
26 Jan 2019 by Kayleigh
Thank you for your feedback. Apologies for the noise- please be aware for future stays by dialing 0 you can speak to reception who will be happy to assist with any issues.
21 Sep 2019 by General Manager
Thank you for your review
As a guest of Village Hotel Maidstone, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference rooms. The eco-friendly Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. A complete renovation of Village Hotel Maidstone was completed in May 2016. Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Village Hotel Maidstone offers 134 accommodations with a hairdryer and an iron/ironing board. 49-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2016.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.