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3.9 out of 5

"The TV in the room wasn't a smart TV with access to internet The bed mattress was not very comfortable The shower room could've been a bit more tidy ... " More

By a verified traveller on Fri 04 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Village Hotel Maidstone. During your stay, you're just a quick walk from Kent Life. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2004, this 3.5-star hotel has 134 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, room service (during limited hours) and electric kettles
  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 14 minutes by car from Leeds Castle and 10 minutes from Mote Park

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£49* Per night/room 1 Mar - 2 Mar

Club Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Village Hotel Maidstone ratings based on 7 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Maidstone

Everyone (5) Couples (2) Family (1)
5 out of 5
The TV in the room wasn't a smart TV with access to internet The bed mattress was not very comfortable The shower room could've been a bit more tidy But all together was ok and I will use Village hotel services again and I will recommend it to everyone

Posted by on 4 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Matt Selch

Thank you for your review

5 out of 5
Not been to the Village for a couple of years and the make over is amazing, looks great, rooms were excellent, would definitely stay here when I travel to Maidstone again.

Posted by on 8 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Kayleigh

Thank you for your feedback, Great news you like our makeover. We hope to welcome you back soon.

4 out of 5
Self check in generated a key that did not open the room

Posted by on 2 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Kayleigh

Thank you for your feedback, apologies for the issue you encountered regarding the key card. I am sure reception were on hand to fix the issue. We hope to welcome you back again soon.

4 out of 5
I had room 241! But there was a Vibration noise Coming from the air conditioning unit. All night.

Posted by on 20 Jan 2019

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Comment from Hotel Management

26 Jan 2019 by Kayleigh

Thank you for your feedback. Apologies for the noise- please be aware for future stays by dialing 0 you can speak to reception who will be happy to assist with any issues.

4 out of 5
Good location.Room could have been cleaner. Comfy bed. No A/C but heater in the room worked fine.

Posted by on 9 Apr 2018

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1 out of 5

Village hotel

Very basic but spacious room miles away from facilities . Found underwear in bathroom hadnt been cleaned properly . Free upgrade to club the better rooms to be put in a pokey room with small bed . A tassimo machine with 1 drink each whats the point . Sky tv the only plus if u was going to sit. Motown tribute night slow unorganised no food till gone 10 .and when arrived was cold or conjealed. So didnt eat . Was told only one complaint per table well there was 14 of us! Breakfast next day hardly any choice. Overcharged

Posted by , from kent on 29 Jan 2018

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4 out of 5
Das Hotel hat eine verkehrsgünstige Lage und eine großzügig und mit viel Grün angelegte Parkplatzanlage (kostenloses Parken). Das Zimmer entsprach der Beschreibung, war recht groß und komfortabel, blitzsauber und bot allen Komfort, den wir brauchten. Das Bett war ausreichend groß, und wir haben darin gut geschlafen. Auch das modern eingerichtete und komfortable Badezimmer (höhengleiche Dusche) hat uns sehr gut gefallen. Sehr gestört hat uns der Geräuschpegel, und zwar in der Lobby (Pub-Atmosphäre, laute Fußballübertragung) als auch im Zimmer (Lärm durch Lüftungsanlagen/Abluft). Wir haben auf unseren Wunsch hin sofort ein anderes, ruhiger gelegenes Zimmer erhalten. Aber auch dort störten Geräusche von Abluftanlagen die Nachtruhe. Zudem ließ sich das Fenster nur einen kleinen Spalt weit öffnen. Auch ließ sich der Verdunkelungsvorhang nicht vollständig hochziehen. Wir waren an einem heißen Sommertag hier und haben wegen der Hitze und wegen der Geräuschkulisse leider eine unruhige Nacht verbracht. Wir empfehlen das Hotel für Geschäftsreisende oder für eine Nacht als Durchgangsstation - nicht jedoch für Ruhesuchende.

Posted by on 27 Aug 2019

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Comment from Hotel Management

21 Sep 2019 by General Manager

Thank you for your review

Property Features

As a guest of Village Hotel Maidstone, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. The business-friendly Village Hotel Maidstone also features complimentary newspapers in the lobby, express check-in, and room service (during limited hours). Parking is available for a fee. This 3.5-star Maidstone hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LGW-Gatwick) (62.2 km / 38.7 mi)
  • Train station: Maidstone East Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Maidstone offers 134 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children may access the hotel pool during limited hours. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children are allowed in the pool during certain hours and these are subject to change. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No cots (infant beds) available
  • Only service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of:

  • – Fitness facilities
    – Sauna
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maidstone Urban Village
  • Maidstone Village
  • Urban Maidstone
  • Urban Village Maidstone
  • Urban Village Resort Maidstone
  • Village Maidstone
  • Village Resort Maidstone
  • Village Urban Maidstone
  • Village Urban Resort Maidstone
  • Village Hotel And Leisure Club Maidstone
  • Village Hotel Leisure Maidstone
  • Village Urban Resort Maidstone Kent
  • Village Hotel Maidstone
  • Village Hotel Maidstone Kent
  • Village Hotel Maidstone Hotel
  • Village Hotel Maidstone Maidstone
  • Village Hotel Maidstone Hotel Maidstone

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.