Skip to main content
Beginning of main content
3.9 out of 5

"The TV in the room wasn't a smart TV with access to internet The bed mattress was not very comfortable The shower room could've been a bit more tidy ... " More

By a verified traveller on Fri 04 Oct 2019

Enter dates to see availability

Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£56* Per night/room 11 Dec - 12 Dec

Club Room (FREE GYM & POOL ACCESS)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (1 Double & 2 Rollaway Beds)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Village Hotel Maidstone. During your stay, you're just a quick walk from Cobtree Manor Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub & Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a business centre, 9 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the comfortable guestrooms and the location
  • Steps from Cobtree Manor Park and 4 minutes on foot from Kent Life

Village Hotel Maidstone ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Maidstone

Everyone (5) Couples (2) Family (1)
5 out of 5
The TV in the room wasn't a smart TV with access to internet The bed mattress was not very comfortable The shower room could've been a bit more tidy But all together was ok and I will use Village hotel services again and I will recommend it to everyone

Posted by on 4 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

1 Nov 2019 by Matt Selch

Thank you for your review

5 out of 5
Not been to the Village for a couple of years and the make over is amazing, looks great, rooms were excellent, would definitely stay here when I travel to Maidstone again.

Posted by on 8 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

9 Apr 2019 by Kayleigh

Thank you for your feedback, Great news you like our makeover. We hope to welcome you back soon.

4 out of 5
Self check in generated a key that did not open the room

Posted by on 2 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

9 Apr 2019 by Kayleigh

Thank you for your feedback, apologies for the issue you encountered regarding the key card. I am sure reception were on hand to fix the issue. We hope to welcome you back again soon.

4 out of 5
I had room 241! But there was a Vibration noise Coming from the air conditioning unit. All night.

Posted by on 20 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

26 Jan 2019 by Kayleigh

Thank you for your feedback. Apologies for the noise- please be aware for future stays by dialing 0 you can speak to reception who will be happy to assist with any issues.

4 out of 5
Good location.Room could have been cleaner. Comfy bed. No A/C but heater in the room worked fine.

Posted by on 9 Apr 2018

Was this review helpful to you?
1 out of 5

Village hotel

Very basic but spacious room miles away from facilities . Found underwear in bathroom hadnt been cleaned properly . Free upgrade to club the better rooms to be put in a pokey room with small bed . A tassimo machine with 1 drink each whats the point . Sky tv the only plus if u was going to sit. Motown tribute night slow unorganised no food till gone 10 .and when arrived was cold or conjealed. So didnt eat . Was told only one complaint per table well there was 14 of us! Breakfast next day hardly any choice. Overcharged

Posted by , from kent on 29 Jan 2018

Was this review helpful to you?
4 out of 5
Das Hotel hat eine verkehrsgünstige Lage und eine großzügig und mit viel Grün angelegte Parkplatzanlage (kostenloses Parken). Das Zimmer entsprach der Beschreibung, war recht groß und komfortabel, blitzsauber und bot allen Komfort, den wir brauchten. Das Bett war ausreichend groß, und wir haben darin gut geschlafen. Auch das modern eingerichtete und komfortable Badezimmer (höhengleiche Dusche) hat uns sehr gut gefallen. Sehr gestört hat uns der Geräuschpegel, und zwar in der Lobby (Pub-Atmosphäre, laute Fußballübertragung) als auch im Zimmer (Lärm durch Lüftungsanlagen/Abluft). Wir haben auf unseren Wunsch hin sofort ein anderes, ruhiger gelegenes Zimmer erhalten. Aber auch dort störten Geräusche von Abluftanlagen die Nachtruhe. Zudem ließ sich das Fenster nur einen kleinen Spalt weit öffnen. Auch ließ sich der Verdunkelungsvorhang nicht vollständig hochziehen. Wir waren an einem heißen Sommertag hier und haben wegen der Hitze und wegen der Geräuschkulisse leider eine unruhige Nacht verbracht. Wir empfehlen das Hotel für Geschäftsreisende oder für eine Nacht als Durchgangsstation - nicht jedoch für Ruhesuchende.

Posted by on 27 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

21 Sep 2019 by General Manager

Thank you for your review

Property Features

As a guest of Village Hotel Maidstone, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference rooms. The eco-friendly Village Hotel Maidstone also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. A complete renovation of Village Hotel Maidstone was completed in May 2016. Smoking is allowed in designated areas at this 3.5-star Maidstone hotel.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • 3358 sq ft of conference space
  • 312 sq. m of conference space
  • Built in 2004
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Maidstone East Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Maidstone offers 134 accommodations with a hairdryer and an iron/ironing board. 49-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in May 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Village Pub & Grill – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop specialises in British cuisine and only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. Guests will receive an email 72 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 for adults and GBP 12.50 for children (approximately)
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maidstone Urban Village
  • Maidstone Village
  • Urban Maidstone
  • Urban Village Maidstone
  • Urban Village Resort Maidstone
  • Village Maidstone
  • Village Resort Maidstone
  • Village Urban Maidstone
  • Village Urban Resort Maidstone
  • Village Hotel And Leisure Club Maidstone
  • Village Hotel Leisure Maidstone
  • Village Urban Resort Maidstone Kent
  • Village Hotel Maidstone
  • Village Hotel Maidstone Kent
  • Village Hotel Maidstone Hotel
  • Village Hotel Maidstone Maidstone
  • Village Hotel Maidstone Hotel Maidstone

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Green Tourism Programme
  • UNESCO Sustainable Tourism Pledge
url importing http://www.ebookers.com/Maidstone-Hotels-Village-Hotel-Maidstone.h1050202-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Maidstone-Hotels-Village-Hotel-Maidstone.h1050202-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Maidstone-Hotels-Village-Hotel-Maidstone.h1050202-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.