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4.8 out of 5

"Beautiful hotel in a beautiful area manned by the most polite and accomadating people " More

By a verified traveller on Mon 28 Aug 2023

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£70* Per night/room 20 May - 21 May

Executive Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Novotel Mainz. During your stay, you're just a quick walk from Mainz Carnival Museums. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi and wired Internet in some public areas
  • Enjoy international cuisine while dining at Restaurant Bajazzo
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the breakfast
  • Within a 10-minute walk of Fastnachtsbrunnen and St. Stephan´s Church with windows by Chagall
  • Cats and dogs welcome for a fee

Novotel Mainz ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Mainz

Everyone (4) Couples (1) Family (4) Friends (1)
5 out of 5
Beautiful hotel in a beautiful area manned by the most polite and accomadating people

Posted by on 28 Aug 2023

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4 out of 5
Optimale Nähe zum Zentrum... Zimmer sehr sauber Service sehr hilfsbereit

Posted by , from Mainz on 21 Jun 2020

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5 out of 5

Posted by on 29 Mar 2019

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5 out of 5
Schönes Hotel, mit Pool und Sauna, feines grosses Früstücksbuffet, gute Lage in Stadt nähe.

Posted by , from aus der Schweiz on 21 Oct 2018

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5 out of 5

Ruhig und zentral gelegen

Pros: Freundlicher Service
Waren auf der Durchreise von den Niederlanden Gäste im Novotel und haben den Aufenthalt sehr genossen. Feines Abendessen, gute ansprechende Karte mit wenigen Gerichten - spricht für die gute Qualität der Küche. Sehr geräumiges Familienzimmer. Kommen gerne wieder.

Posted by , from Schweiz on 18 Apr 2017

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5 out of 5

Sauberes Hotel nahe am Bahnhof

Perfekt gelegen nahe am Bahnhof, freundliches Personal, sehr saubere Zimmer, sogar grosser Sauna und SPA Bereich.. einzig das Frühstück für 18 Euro empfanden wir im Verhältnis als etwas überteuert.

Posted by on 17 Apr 2017

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4 out of 5

Gepflegtes Hotel mit tollem Service

Bei unserer Durchreise haben wir 1 Nacht im Novotel Mainz verbracht. Der Service war super und das Hotel und die Zimmer sind sehr gepflegt, sauber und comfortabel. Gerne werden wir wieder einmal ein Novotel besuchen. Ein sehr angenehmer Aufenthalt und das Essen im Restaurant war super lecker, frisch, modern.

Posted by on 15 Jul 2013

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5 out of 5

Toinen kerta

Toinen kerta tässä hotellissa, eikä viimeinen. Ensimmäinen kerta antoi hyvän vaikutelman ja nyt vaikutelma vain vahvistui. Vanhan Rooman-aikaisen linnoituksen harjalla. Rauhallisella paikalla, mutta keskustassa. Hotellin lähellä näköalatasanne, josta näkee kaupungin yliste Rein-joelle. Tätä voin suositella kaikille Mainziin matkaaville.

Posted by on 6 May 2013

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5 out of 5

Immer wieder gerne!

Wir waren jetzt wiederholt als Familie Gast im Mainzer Novotel und kommen gerne wieder!

Posted by on 8 Apr 2013

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Property Features

Novotel Mainz offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 7 meeting rooms are available. Event space at this hotel measures 2034 square feet (189 square metres) and includes conference space. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Novotel Mainz. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Mainz hotel.

  • 1 building
  • 217 guestrooms or units
  • 4 levels
  • 2034 sq ft of conference space
  • 189 sq. m of conference space
  • Built in 1993
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Mainz (QMZ-Mainz Train Station) (1.1 km / 0.7 mi)
  • Metro station: Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop (0.6 km / 0.4 mi)
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Novotel Mainz offers 217 accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. This Mainz hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant Bajazzo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 13 per accommodation, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Fee for in-room wireless Internet: EUR 6 per 24-hour period (rates may vary)
  • Covered self-parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 13 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mainz Novotel
  • Novotel Hotel Mainz
  • Novotel Mainz
  • Novotel Mainz Hotel Mainz
  • Novotel Mainz Hotel
  • Novotel Mainz Hotel
  • Novotel Mainz Mainz
  • Novotel Mainz Hotel Mainz

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.