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4.0 out of 5

"I booked a room for my dad. Thank you for making his stay special. " More

By a verified traveller on Tue 11 Jun 2019

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£109* Per night/room 5 Apr - 6 Apr

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Makati Shangri-La, Manila, you're just a quick walk from Ayala Center. Features include free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Chinese cuisine while dining at Shang Palace
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 7 minutes by car from SM Mall of Asia and 7 minutes from Newport World Resorts
  • Airport shuttle service available for a fee

Makati Shangri-La, Manila ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Makati Shangri-La, Manila

Everyone (2)
5 out of 5
I booked a room for my dad. Thank you for making his stay special.

Posted by on 11 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by Sincerely, Greg Findlay, General Manager

It was our pleasure to give your dad a wonderful stay. No matter what the occasion or be it a normal day, we always make sure to give our dear guests the best. We hope to see you again soon.

3 out of 5

Einstiges Vorzeigehotel ist in die Jahre gekommen

Die Infrastruktur ist veraltet und bedarf dringend einer Renovation. Personal bemüht sich sehr doch klemmende Wasserhähne die mit der Zange geschlossen werden müssen und völlig abgetretene Teppiche sind eines 5 Stern Hotels nicht würdig.

Posted by , from Zürich on 22 Feb 2018

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Property Features

Makati Shangri-La, Manila offers its guests a kids' pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square metres) and includes a conference centre. Multilingual staff, gift shops/news stands, and a garden are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Conference rooms
  • 15780 sq ft of conference space
  • 1466 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Gil Puyat Station (2.3 km / 1.4 mi)
  • Metro station: Ayala Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Sage Grill – This restaurant serves lunch and dinner. Open selected days.

Circles Event Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Lobby Lounge – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Makati Shangri-La, Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Manila Makati
  • Makati Manila Hotel
  • Makati Shangri-la Hotel Manila
  • Makati Shangri-la Manila
  • Manila Makati Shangri-la
  • Manila Makati Shangri-la Hotel
  • Manila Shangri-la Makati
  • Shangri-la Hotel Manila
  • Shangri-la Makati Hotel
  • Shangri-la Manila
  • Makati Shangri La Hotel
  • Makati Shangri-La Manila Hotel Makati
  • Makati Shangri-La Manila Metro Manila
  • Shangri La Makati
  • Shangri La Manila Makati
  • Shangrila Makati
  • Makati Shangri La, Manila
  • Makati Shangri la Hotel Manila
  • Makati Shangri-La, Manila Hotel
  • Makati Shangri-La, Manila Makati
  • Makati Shangri-La, Manila Hotel Makati

You should know

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.