5 Aug 2019 by DoubleTree Melaka Team
Dear Valued Guest, Thank you for leaving us with a great rating. Glad to know that our team members showed good hospitality to you and provided top-notch service. I hope you've enjoyed your stay with us and look forward to welcoming you back to DoubleTree by Hilton Melaka again soon
13 Mar 2019 by Doubletree Melaka Team
Dear Guest, Thank you for taking the time to give us your feedback. We regret very much that certain lapses from our side led to you having an experience that is not synonymous with the Doubletree name. We have shared your feedback with the management and housekeeping teams and are taking corrective measures to ensure this does not happen again We do hope you will give us another opportunity to serve you better Best Regards
Doubletree by Hilton Melaka offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. You'll find a business centre on site. A terrace, multilingual staff, and concierge services are also featured at the luxury Doubletree by Hilton Melaka. Self parking is free. A complete renovation of Doubletree by Hilton Melaka was completed in December 2018. This 5-star Malacca City hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge
Free self parking , Valet parking (surcharge)
Doubletree by Hilton Melaka offers 272 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to 11 AM.
Makan Kitchen – This restaurant specialises in local cuisine and only serves breakfast.
Tosca – This poolside restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Axis – This lobby lounge serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.