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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£95* Per night/room 23 Apr - 24 Apr

Premium Room, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Neptuno Beach Hotel - All Inclusive. During your stay, you're just a quick walk from Ammoudara Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Main Restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes volleyball and a playground
  • 7 minutes by car from Heraklion Port and 7 minutes from Heraklion Archaeological Museum
  • Airport shuttle service available for a fee

Neptuno Beach Hotel - All Inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Neptuno Beach Hotel - All Inclusive

Everyone (1)
4 out of 5

Posted by on 6 Jul 2019

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Comment from Hotel Management

10 Jul 2019 by Nikoletta hotel manager

Dear Guests Thank you for your stay with us and your kind rating We hope you had a pleasant and relaxing time Looking forward to welcoming you back Sunny regards and warm wishes Your smartline Neptuno Beach team

About the Neptuno Beach Hotel - All Inclusive

Location Ammoudara, Heraklio, Malevizi, Crete Island 71414

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and select beverages included

Not included

  • Gratuities

  • Buffet-style meals included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All on-site activities, and facilities and equipment included
  • Service charge not included

Property Features

Neptuno Beach Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the private sandy beach, located just 10 metres away. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Neptuno Beach Hotel - All Inclusive such as the free kids' club, the outdoor pool and a children's pool. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a garden and a terrace. You'll have access to the health club at a partner property. Free self parking is available. This 4-star Malevizi property is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Neptuno Beach Hotel - All Inclusive offers 135 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies or patios. Satellite televisions are provided. This Malevizi property provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Blackout curtains
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Main Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

  • Massages on beach
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property registry number - 1030889
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.