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Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max
£97* Per night/room 25 Aug - 26 Aug

Villa (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Villa

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Royal Heights Resort Villas & Spa. During your stay, you'll be close to Star Beach Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 2008, this 5-star hotel has 30 rooms over 2 floors. Each room includes amenities such as free WiFi and a kitchen.

  • Air-conditioned rooms with kitchens, LCD TVs and full-sized fridge/freezers
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a restaurant, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body scrubs or massages at Royal Health Club and Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • 14 minutes by car from Star Beach Water Park and 9 minutes from Stalis Beach
  • Airport shuttle service available for a fee

Royal Heights Resort Villas & Spa ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Royal Heights Resort Villas & Spa

5 out of 5
Wir hatten zuerst die delux luxury room die war nicht gerade die beste, fühlten uns eher wie in einem 3 Sterne Hotel, haben dann für ein Aufpreis auf die Präsidenten Villa gewechselt „Violeta“ die war echt super, die Ausstattung ist super, mit einem priv. Pool sehr sauber, und super Aussicht aufs Meer das war das Geld wert! Super freundliches Personal dazu!!

Posted by on 2 Jul 2019

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Comment from Hotel Management

5 Jul 2019 by Athina Kagiaftaki

Dear Guests, We are thrilled to receive your great review and we are delighted to know you had a memorable holiday experience with us! Your feedback and comments are highly appreciated and has already been shared with our entire team for our future improvement. Thank you for your review, positive comments and for recommending our property! We hope to have the pleasure to welcome you back in the future and offer you a memorable stay once more. Warmest Regards, ________________________________________ Athina Kagiaftaki (Mrs.) Front Office Department

About the Royal Heights Resort Villas & Spa

Location Pezoula, Malia, Crete Island 70007

Renovations + Closures

The property is closed between 26 November and 24 March.

Property Features

Royal Heights Resort Villas & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A kids' pool, a fitness centre, and a rooftop terrace are also featured at the luxury Royal Heights Resort Villas & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 5-star Malia hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Full-sized fridge/freezer
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (31.1 km / 19.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Royal Heights Resort Villas & Spa offers 30 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers and kitchenware and utensils. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 21-inch LCD televisions come with satellite channels. Microwaves, in-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Fridge (full size)
  • Microwave available
  • Kitchenware
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Royal Heights Resort Villas & Spa has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Safari nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Health Club and Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property Registry Number – 1039K035A0196301
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per room (one-way)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Heights Resort Villas
  • Royal Heights Resort Villas Chersonissos
  • Royal Heights Villas Chersonissos
  • Royal Heights Resort Villas Malia
  • Royal Heights Villas Malia
  • Royal Heights Villas
  • Royal Heights Hotel Malia
  • Royal Heights Resort Malia, Crete
  • Royal Heights & Spa Malia
  • Royal Heights Resort Villas & Spa Hotel
  • Royal Heights Resort Villas & Spa Malia
  • Royal Heights Resort Villas & Spa Hotel Malia

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Royal Heights Resort Villas & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.