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22 Oct 2019 by Alua Hotels & Resorts
Dear Anonymous. Thank you very much for the positive feedback and for your trust. We are sorry if there is only an outside area for entertainment and that the pool is not heated. For most of the year this works well as the sun is shining and temperatures hot. We sincerely hope the still warm sea could make up for the inconvenience. Best regards, Alua Hotels & Resorts
17 Oct 2019 by Allua Hotels & Resorts
Dear Anonymous. We are very sorry if your experience in our hotel has not been as expected or desired and regret that you have experienced some of our staff as unaccommodating, even though we consider it our job to make every guest feel comfortable. We take into account your opinion in order to continue improving, solving problems and offering a good quality service. Best regards, Alua Hotels & Resort
7 Sep 2019 by Alua Hotels & Resorts
Liebe/r Anonymous. Wir bedauern sehr, dass wir nicht all Ihre Erwartungen erfüllen konnten, hoffen aber, dass Sie trotzdem einen schönen Urlaub mit uns hatten. Schade, dass Sie mit dem Essen nicht zufrieden waren, obwohl wir versuchen in Qualität und Auswahl etwas für jeden Geschmack zu bieten. Wir hoffen, dass wir beim nächsten Mal besser ankommen in unserem Bemühen, Ihnen einen bestmöglichen Service zu bieten. Mit freundlichen Grüßen, Alua Hotels & Resorts
19 Jul 2019 by Alua Hotels & Resorts
Hallo, Vielen Dank für Ihre Besuch un auch für Ihre Zeit, um Ihre Meinung zu teilen. Wir freuen uns, dass Sie die Erfahrung in Alua Hotels genossen hat. Würden Sie wieder kommen? Aufmerksam, Alua Hotels & Resorts
The property is closed in January.
All-inclusive room rates at Bordoy Alcudia Bay are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Entertainment
Not included
Some rates at Bordoy Alcudia Bay are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Bordoy Alcudia Bay offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a sauna, and spa services are also featured at the eco-certified Bordoy Alcudia Bay. Smoking is allowed in designated areas at this 4-star Alcúdia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Bordoy Alcudia Bay offers 171 accommodations with minibars and a safe. Rooms open to balconies. Memory foam beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Kentia – This bar only serves light fare.
Mare Nubium – This restaurant only serves dinner. Reservations are required. Open daily.
Terra Café – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
